- Brossura
- Nuovo
Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
Venditore AbeBooks dal 11 giugno 1999
Condizione: Nuovo
EUR 16,24
Quantità: Più di 20 disponibili
Aggiungi al carrelloDescrizione dell’articolo da parte del venditore
New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Codice articolo L0-9798987950807
- Titolo
- Getting Through
- Autore
- Paulson, Edward
- Editore
- ProChango
- Anno di pubblicazione
- 2023
- Condizione
- New
- Rilegatura
- PAP
- Lingua
- inglese
- ISBN 13
- 9798987950807
- Peso dell'articolo
- 212 grammi
Have you ever wondered why you are misunderstood? Would it shock you to know that it could be HOW you delivered the message? Did you know that the media you use to deliver a message affects the way it is interpreted by others? That’s right! Texting, email, video conference, telephone, and in-person meetings are not interchangeable, but nobody explains that to us, so we are forced to learn the best way to use them by trial and error. Until now!
Ed Paulson, author of the best selling The Complete Idiot's Guide To Starting Your Own Business, explains how the power of media richness theory can be easily and practically applied to ensure that you use the right media, for the right situation, to be better understood. These concepts have been around academic circles since the 1980s but they have never been explained so that business managers could apply them to improve communication within their groups or organization. In Getting Through, Ed explains his approach to selecting the right media which considers message complexity, worker experience, perceived risk, information clarity, and company culture among others. All leaders know that effective communication is the glue that binds all high performing teams. The short time you spend reading this book will change the way you communicate forever.In this book you will learn:
1. A method for ensuring you are completely understood as you wanted.
2. The strengths and weaknesses of popular media such as text, email, video conference and telephone.
3. The value of starting all communication with a detailed look at your audience and desired outcome.
4. The importance of considering perceived risk when selecting communication media.
5. That understanding the people involved pays off with better understanding.
Purchase this book as:
1. A gift for a new graduate to get help them find a job.
2. A gift for a person new to work to help them communicate better with peers from their first day at work.
3. A great companion book for a business communication course.
4. If you are a current or aspiring manager who wants to use communication as the glue for your team.
5. If you are in sales/marketing/service and need to create the best possible understanding with your prospects or existing customers.
FROM THE INTRODUCTION
This book is intended to make you a better business communicator. If you are someone who manages or supervises others, this book is for you. If you are someone who needs to manage upward in your organization to your bosses and their bosses, this book is for you. If you have ever (or never) wondered whether to send an email, pick up the phone or have a meeting and really had no idea how to make that decision, this book is for you. If you have ever felt like the person you are talking to would rather be doing something else other than talking to you, this book is for you. If you find that your emails, voice messages, and invitations are being ignored, this book is for you. If you are a leader that feels like those you lead are not going in the direction you intend, this book is for you. If you are a manager whose team is underperforming, this book is for you. If you are in sales, marketing, or customer service and have difficult customers, no matter what you try to do for them, this book is for you. If you are frustrated with the way communication in your organization works (or doesn’t work), this book is for you.
On the other hand, if you and your significant other are having problems talking about money or raising your family, this book is probably not right for you. If you are looking for guidance on how to best talk to your teenage daughter about dating, this book is probably not right for you. (Not sure anyone knows how to do that!) ...
If you want to use communication as a powerful tool to put the odds of business success on your side, this book is for you."
"Riassunto" può appartenere a un’altra edizione di questo titolo.
PBShop.store UK
Fairford, GLOS, Regno Unito
Venditore AbeBooks dal 11 giugno 1999
Tariffe di spedizione da Regno Unito a U.S.A.
| Articolo | Da 10 a 20 giorni lavorativi | Da 10 a 20 giorni lavorativi |
|---|---|---|
| Primo articolo | EUR 3,90 | EUR 3,90 |
Metodi di pagamento
Descrizione dello Store
**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…
Specializzazione
Hardbacks, PaperbacksInformazioni sull’azienda del venditore
Pbshop.co.uk
Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Regno Unito GL7 4BX
Condizioni di vendita
Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.
Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.
Our Customer Care Team can be contacted by emailing alborders@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT Monday to Friday.
Diritto di recesso
Se sei un consumatore puoi recedere dal contratto in conformità con quanto segue. Per Consumatore si intende qualsiasi persona fisica che agisce per scopi estranei alla propria attività commerciale, imprenditoriale, artigianale o professionale.
Informazioni sul diritto di recesso
Diritto legale di recesso
Hai il diritto di recedere dal presente contratto entro 14 giorni senza fornire alcuna motivazione.
Il periodo di recesso scade dopo 14 giorni dal giorno in cui tu o una terza parte, diversa dal vettore e da te indicata, acquisisce il possesso fisico dell'ultimo bene o dell'ultimo lotto o pezzo.
Per esercitare il diritto di recesso, compila e invia elettronicamente una dichiarazione esplicita sul nostro sito Web, alla voce “I miei acquisti” nella sezione “Mio account”. Ti comunicheremo senza indugio una conferma di ricezione di tale recesso su un supporto durevole (ad es. via e-mail).
Per rispettare il termine di recesso, è sufficiente inviare la comunicazione relativa all'esercizio del diritto di recesso prima della scadenza del periodo di recesso stesso.
Effetti del recesso
In caso di recesso dal presente contratto, ti rimborseremo tutti i pagamenti ricevuti, compresi i costi di spedizione (ad eccezione dei costi supplementari derivanti dalla tua eventuale scelta di un tipo di spedizione diverso dal tipo meno costoso di consegna standard da noi offerto).
Potremo effettuare una detrazione dal rimborso per la perdita di valore dei beni forniti, qualora tale perdita sia il risultato di una manipolazione non necessaria da parte tua.
Eseguiremo il rimborso senza indebito ritardo e non oltre 14 giorni dal giorno in cui saremo informati della tua decisione di recedere dal presente contratto.
Il rimborso sarà effettuato utilizzando lo stesso mezzo di pagamento da te usato per la transazione iniziale, salvo che tu non abbia espressamente concordato altrimenti; in ogni caso, non dovrai sostenere alcun costo quale conseguenza di tale rimborso.
Possiamo trattenere il rimborso finché non avremo ricevuto i beni oppure finché non avrai fornito la prova di averli rispediti, a seconda di quale condizione si verifichi per prima.
Dovrai rispedire i beni o consegnarli a PBShop.store UK, Fairford, United Kingdom, +44 1285 712917, senza indebito ritardo e, in ogni caso, entro 14 giorni dal giorno in cui ci hai comunicato la tua volontà di recedere dal presente contratto. Il termine è rispettato se rispedisci i beni prima della scadenza del periodo di 14 giorni. I costi diretti della restituzione dei beni saranno a tuo carico. Sei responsabile solo della diminuzione del valore dei beni risultante da una manipolazione diversa da quella necessaria per stabilire la natura, le caratteristiche e il funzionamento dei beni stessi.
Eccezioni al diritto di recesso
Il diritto di recesso non si applica a:
- La fornitura di giornali, periodici o riviste ad eccezione dei contratti di abbonamento; e
- La fornitura di contenuto digitale non fornito su un supporto materiale (ad es. su un CD o DVD), se al momento dell'invio dell'ordine hai accettato l'inizio dell'esecuzione e hai riconosciuto che non avresti potuto recedere una volta iniziata l'esecuzione.
Condizioni di spedizione
Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.