Perfect Phrases for Documenting Employee Performance Problems

Anne Bruce

ISBN 10: 0071454071 / ISBN 13: 9780071454070

Editore: Mcgraw Hill LLC Jun 2005, 2005

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Neuware - Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.The book covers a wide variety of performance issues including:Communication SkillsPunctualityDecision MakingEmpowerment and DelegationTechnical Skill DevelopmentPeople Skills and Relationship-buildingCoaching OthersCustomer CareAttitudeHandling Personal ProblemsCreativity and InnovationMeeting DeadlinesLeadership SkillsNegotiation SkillsAppearanceSelf-esteem and ConfidenceEfficient Use of TimeProblem Solving and Conflict ResolutionTeamworkEmotional IntelligenceOverall ProductivityLoyaltyResistance to ChangeProject ManagementSafetyGoal SettingMotivation and Morale BuildingCommon Sense and Good JudgmentPersonal Growth and DevelopmentProfessional Growth and Intentional Learning. Codice articolo 9780071454070

Dati bibliografici

Titolo: Perfect Phrases for Documenting Employee ...

Casa editrice: Mcgraw Hill LLC Jun 2005

Data di pubblicazione: 2005

Legatura: Taschenbuch

Condizione: Neu

Descrizione articolo

Riassunto:

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:

• Ways to enhance customer service in any business
• Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture
• The best answers to a wide range of interview questions
• Tips for documenting performance issues and conducting face-to-face reviews

This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Informazioni sull?autore:

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide