The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition. Questo articolo non è disponibile.The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life, completely revised and updated edition

The completely revised step-by-step guide to tackling conflict-personal or professional-now includes an updated section on navigating sticky situations online.

Barbara Pachter is an internationally renowned business etiquette and communications speaker and coach, and adjunct faculty in the School of Business at Rutgers University. She has delivered over 2,100 seminars throughout the world. The author of ten books, including The Essentials of Business Etiquette and New Rules @ Work, Barbara Pachter lives in Cherry Hill, New Jersey.pachter.com@barbarapachterSusan Magee is an assistant professor of communications and the author of several nonfiction books. She lives in Philadelphia.