<div>Too often the word ""presentation"" provokes a yawn or a shudder -- in the one who is to deliver it, and in the audience who must suffer it.</div>

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John Mattock is CEO of LyddonMattock Associates, an international management training consultancy based in the UK whose clients include PricewaterhouseCoopers and Ericcson. He has over 25 years' experience in international management consultancy and spends his time travelling all over the world on assignments that involve grooming top-flight managers in the art of global and cross-cultural communication and negotiation skills.

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