Practical Workflow for SAP

If you need to get the right work to the right people at the right time in an SAP application system, this book is your number one resource! This second edition of our bestselling workflow book provides practical guidance on SAP Business Workflow. You ll explore a general overview of workflow processes, learn how to deploy and extend existing workflows, and discover how to create your own successful workflow projects. The book contains a plethora of technical details you ll need if you re implementing, and overviews if you re a business process expert just curious to see workflow capabilities in action. The book is up-to-date for SAP NetWeaver 7.0 and includes information on upgrading workflow, UWL, ABAP Objects, and other effective capabilities. In addition, it will touch on SAP s overall strategy for Business Process Management. Many tips and tricks, guidelines, and practical instructions from the world s leading SAP Business Workflow experts make this book an indispensable reference for everyday use. Highlights * Using SAP Business Workflow: Configuration, Work Item Delivery, Agents, Administration * Developing Your Own Workflow: Design Techniques, Objects, ABAP Classes, Agent Determination, Custom Programs, Universal Worklist * User Interface Technologies andWorkflow: Interface Options, Web Dynpro ABAP/Java, BSP, Forms, Alloy, Duet * Using Workflows in SAP Business Suite Applications: ArchiveLink, SAP ERP, SRM, CRM, HCM

Alan Rickayzen is the product manager of Alloy, the first joint software product between IBM and SAP. This integrates IBM Lotus Notes with SAP and includes workflow decision management. He has been with SAP since 1992 and in data processing since 1988. In 1995, he joined the SAP Business Workflow group performing development work as well as consulting for various major U.S. customers. During this time, he amassed a good technical knowledge of the product before moving in 1998 to workflow product management where he was the principal liaison for the SAP workflow user groups. He has written regularly for SAP journals and was an author of the first edition of Practical Workflow for SAP. In his pursuit of Interoperability he became one of the original authors of the Web standard BPEL4People and WS-HumanTask, which have now been taken to Oasis. Alan Rickayzen graduated from Kings College, London with a bachelor of science degree in physics.

Jocelyn Dart is an SAP employee and has a number of specialties, including SAP Business Workflow, SAP Interactive Forms by Adobe, and HCM Processes and Forms. She has been involved with SAP products since 1990 on various customer sites. In 1994, she joined SAP Australia as a help desk support consultant. Later, she became an instructor giving courses in ABAP, Internet Transaction Server, SAP Business Workflow, SAP SRM, and SAP Interactive Forms by Adobe. She is currently a SAP Field Services consultant advising various major Australian and New Zealand customers. She is acknowledged as a global expert in SAP Business Workflow and regional expert in HCM Processes and Forms. Jocelyn Dart has a bachelor’s degree in applied science. (Computing Science) from the University of Technology, Sydney.

Ginger Gatling is a senior product manager with SAP NetWeaver Management. She joined SAP in 1997 and spent her first seven years within Educational Services at SAP America. She taught more than 30 classes, including SAP Business Workflow, security, SAP CRM Middleware, integration, and administration courses. Additionally, she authored classes on SAP NetWeaver Business Warehouse security and system auditing. In 2004, she joined the SAP NetWeaver organization, working for SAP Labs, where she has served as product manager for BPM topics (including SAP Business Workflow, Universal Worklist, SAP NetWeaver Business Process Management), integration topics (SAP NetWeaver Process Integration), and other SAP NetWeaver topics as required. She is an active member in the Americas SAP User Group, serving on the board of her local North Texas ASUG Chapter, and she is a big fan and contributor to SDN and business process expert communities. Ginger has a master’s degree in music theory from Northwestern University.

Erik Dick started his professional career as an independent software developer for personal computers. He did basic studies in computer science at TU of Kaiserslautern until 1997. He then joined the Fraunhofer Institute for Experimental Software Engineering as a professional software developer to support scientific projects (C++/Java SE). In 2001, he continued his career as a JEE expert at SAP Markets in the area of Content Integrator (Master Data Management). He then transitioned to SAP AG, working in the SRM development organization as an architecture developer for the SRM workflow framework (ABAP). Since 2008, he has worked as senior developer for the architecture group of SAP NetWeaver Business Process and Event Management.

Oliver Hilss is a senior developer equally experienced in Java and ABAP technologies. He has been with SAP since 2001. After working as a Java developer in the area of Master Data Management he joined the SRM development team within the SAP Business Suite organization. During the past four years, Oliver was in charge of workflow-related development within the SAP SRM application and contributed significantly to corresponding architecture and design decisions. Oliver graduated in computer science at the University of Applied Sciences, Furtwangen.