Professional Business Writing, Student Text-Workbook with CD-Rom. Questo articolo non è disponibile.Professional Business Writing, Student Text-Workbook with CD-Rom

This text-workbook contains the materials necessary to help students learn to write effective business letters, memos, and informal reports. Numerous examples provide opportunities for students to analyze and model effective writing techniques and strategies. This revised edition of the former Modern Business Correspondence contains an Instructor Annotated Edition with CD-ROM and a student CD-ROM packaged with the student edition.

The student CD-ROM provides hands-on completion of editing and proofreading exercises, as well as composition of letters, memos, reports, and other documents; it also contains the Glencoe Interactive Grammar program for refreshing your grammar skills.

Part I: Principles of Good Writing

Chapter 1 Characteristics of Professional Writing

Chapter 2 Choosing the Right Words

Chapter 3 Writing Sentences and Paragraphs

Chapter 4 Building Goodwill in Your Message

Chapter 5 Planning and Preparing Messages

Chapter 6 Composing, Editing, and Proofreading

Part II: Writing Effective Messages

Chapter 7 Writing E-mails, E-mail Attachments, and Routine Correspondence

Chapter 8 Writing Inquiries and Requests

Chapter 9 Writing Replies to Inquiries and Requests

Chapter 10 Writing and Acknowledging Orders

Chapter 11 Writing Credit and Collection Messages

Chapter 12 Writing Persuasive Messages

Chapter 13 Writing Claim and Adjustment Messages

Chapter 14 Writing Goodwill Messages

Part III: Writing Other Effective Communications

Chapter 15 Writing Public Officials and the Media

Chapter 16 Writing Meeting Reports

Chapter 17 Writing Memo Reports

Chapter 18 Writing Directions, Instructions, and Abstracts

Chapter 19 Preparing Résumés and Employment Applications

Chapter 20 Writing Application Letters and Other Employment Documents