UNIT 1 The Profession of Records and Information Management
Chapter 1 Introduction to Records and Information Management
Chapter 2 Employment in Records and Information Management
Chapter 3 Legal and Ethical Matters in Records and Information Management
Professional Activities for Unit 1 (Chapters 1-3)
UNIT 2 Managing Nonelectronic Records
Chapter 4 Receipt and Creation of Hard Copy Records
Chapter 5 Indexing and Alphabetizing Procedures
Chapter 6 Systems for Organizing Paper Records
Chapter 7 Retrieval, Retention, and Recycling
Professional Activities for Unit 2 (Chapters 4-7)
UNIT 3 Electronic Information Management
Chapter 8 Managing Electronic Files
Chapter 9 Using Electronic Databases
Chapter 10 Network-Based Records Management
Chapter 11 Image Technology and Automated Systems
Chapter 12 Safety, Security, and Disaster Recovery
Professional Activities for Unit 3 (Chapters 8-1 2)
APPENDIX A Additional Indexing and Alphabetizing Practice
APPENDIX B Professional Associations
APPENDIX C Professional Publications
KEYS Keys for Chapter 5 and Appendix A
GLOSSARY
INDEX