So youve been asked to lead a quality control initiative? Or maybe youve been assigned to a quality team. Perhaps youre a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession.
Quality Control For Dummies is the straightforward, easy guide to improving your companys quality. It covers all of todays available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools youll ever need to enhance your companys quality, including:
- Understanding the importance of quality standards
- Putting fundamental quality control methods to use
- Listening to your customer about quality issues
- Whipping quality control into shape with Lean
- Working with value stream mapping
- Focusing on the 5S method
- Supplement a process with Kanban
- Fixing tough problems with Six Sigma
- Using QFD to win customers over
- Improving you company with TOC
This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, youll be able to speed up production, eliminate waste, and save money!
Larry Webber is a certified Six Sigma Black Belt and holds a Masters of Project Management degree from West Carolina University. He has supported quality initiatives at multiple major manufacturers and in software development companies. Hes currently a Project Manager and Six Sigma Black Belt working for Computer Science Corporation. Larry is also retired from the Army Reserve as an infantry First Sergeant, is a certified Master Business Continuity Planner and a certified Project Manager, and holds an MBA and BSBA from Rockhurst College. He can be reached at ljwljw88@hotmail.com.
Michael Wallace has more than 25 years of experience in the information systems field. He graduated magna cum laude from Wright State University with a bachelor of science degree in Management Science. Michael has worked as an application developer, a systems analyst, and a technical and business consultant and has assisted the state of Ohio in developing statewide IT policies. Hes active in the local technical community, is President of the Columbus International Association of Microsoft Certified Partners (IAMCP), is a Competent Toastmaster with Toastmasters International, and graduated from the Executive MBA program at the Fisher College of Business at The Ohio State University. Michael is now the Vice President of Application Engineering at Result Data, which provides its clients with guidance on IT strategy, application development, business intelligence, disaster-recovery planning, and policies and procedures. Hes also an adjunct faculty member at The Ohio State University and at DeVry Universitys Keller Graduate School of Management, and he has published several articles and books on business and technology topics. He can be reached at michaelw@columbus.rr.com.
