Surveys of employees and extensive academic research consistently shows that the most significant cause of motivation problems at work is due to a lack of simple day-to-day recognition - acknowledgement of what people do. This work helps the reader to develop simple programmes that can have a huge impact on motivation and retention at a very low cost. Using detailed case studies from leading companies, the book answers questions such as: why is recognition important?; what are recognition programmes?; how do recognition programmes fit with other HR programmes?; how should you recognize people?; what should you recognize? what is the cost and efficiency of recognition programmes?; and how do you get started?

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In 2002, World of Books Group was founded on an ethos to do good, protect the planet and support charities by enabling more goods to be reused. Since then, we've grown into to a global company pioneering the circular economy. Today, we drive the circular economy through three re-commerce brands: - Wob: Through Wob, we sell. We provide affordable, preloved books and media to customers all over the world. A book leaves our collection of over seven million titles and begins a new chapter every two seconds, enabling more goods to be reused. - Ziffit: Through Ziffit, we buy. We give people around the world the opportunity to contribute to the circular economy, earn money and protect the planet, by trading their unwanted books and media. - Shopiago: Through Shopiago, we help others. By sharing the technology that has grown World of Books Group into the business it is today, we?re helping charities increase revenue and reduce waste through re-commerce.

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