This item is in overall good condition. Covers and dust jackets are intact but may have minor wear including slight curls or bends to corners as well as cosmetic blemishes including stickers. Pages are intact but may have minor highlighting writing. Binding is intact; however, spine may have slight wear overall. Digital codes may not be included and have not been tested to be redeemable and or active. Minor shelf wear overall. Please note that all items are donated goods and are in used condition. Orders shipped Monday through Friday! Your purchase helps put people to work and learn life skills to reach their full potential. Orders shipped Monday through Friday. Your purchase helps put people to work and learn life skills to reach their full potential. Thank you!

Codice articolo 466SGT002V41

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Dati bibliografici

Titolo

Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners

Editore

Wiley

Data di pubblicazione

2001

Lingua

Inglese

ISBN 10

0471380229

ISBN 13

9780471380221

Rilegatura

Brossura

Condizione

good

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Descrizione articolo

Riassunto

As competition for the customers? spending dollar increases, restaurants try to distinguish themselves by training staff to manage the needs of the customer and offering consistent service night after night. In this way, the manager can ensure that the staff that has direct contact with the customer can do its job to ?sell? the restaurants? services. Service is treated differently in different types of foodservice operations, and this book addresses the mid and up-scale dining establishment. Remarkable Service can be used by a range of foodservice facilities to train staff, and can be used as a course textbook in culinary programs.

Informazioni sull?autore

Founded in 1946, The Culinary Institute of America is an independent, not-for-profit college offering bachelor?s and associate degrees in culinary arts and baking and pastry arts. Courses for foodservice professionals are offered at the college?s main campus in Hyde Park, New York, and at its additional campus for continuing education, The Culinary Institute of America at Greystone, in St. Helena, California.

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Descrizione libreria

For over half a century, Goodwill of Colorado has been dedicated to breaking the financial, physical, intellectual and social barriers that keep individuals from leading independent and purpose-filled lives. We accomplish this mission through over 40 diverse and innovative employment and life skills programs that foster confidence and opportunity for individuals with economic and development challenges.

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Informazioni sull?azienda del venditore

Goodwill of Colorado
1460 West Garden of the Gods Road, Colorado Springs, CO, 80907, U.S.A.

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