Resilience and Recovery of Hospitality and Tourism: Challenges, Synthesis and Agendas

Offers a comprehensive guide to building resilience in the post-pandemic tourism and hospitality industry, combining theory, practical strategies and case studies to support sustainable recovery and future readiness

The book Resilience and Recovery of Hospitality and Tourism: Challenges, Synthesis and Agendas comprehensively explores the strategies necessary for the tourism and hospitality industry to recover and thrive post-pandemic. It begins with an introduction to the concept of resilience within the industry, followed by an overview of the various practices adopted to navigate recent challenges. The book covers the threats and obstacles to resilience, highlighting the need for effective workforce development planning and the mobilisation of resources through data-driven sustainable models. Leadership issues are examined, emphasising the critical role of strong leadership in fostering resilience. Predictors of resilience are identified, helping the industry to adapt to changing conditions. The development of resilience-based frameworks is discussed, aiming to revive global tourism conditions. The book also underscores the significance of data-driven technologies in building collaborative capacities for resilience. Sustainable practices and their management are crucial for maintaining resilience, as is the role of organisational culture in overcoming challenges. The book concludes with case studies that provide practical insights into managing resilience issues, developing effective strategies and understanding the broader implications for the tourism and hospitality industry.
This book is an essential resource for professionals and academics in the tourism and hospitality industry, including managers, policymakers, researchers and students. It is designed for those who seek to understand and implement resilience strategies in the face of unprecedented challenges such as the COVID-19 pandemic. By providing a detailed analysis of the industry’s threats, obstacles and innovative practices, the book offers valuable insights into workforce development, leadership, and the role of data-driven technologies and sustainable practices. With its comprehensive coverage of resilience-based frameworks and real-world case studies, this book is an indispensable guide for anyone committed to fostering a resilient, adaptive, and sustainable tourism and hospitality sector.

Resilience and Recovery of Hospitality and Tourism: Challenges, Synthesis and Agendas presents a comprehensive analysis of how the tourism and hospitality industry can recover and thrive in a post-pandemic world. The book introduces the concept of resilience and explores key challenges, including workforce development, leadership and the effective use of data-driven sustainable models. It highlights threats to resilience and identifies predictors that enable adaptation to evolving conditions. Emphasising the importance of strong leadership and collaborative capacities, the book discusses resilience-based frameworks that support global tourism revival. It also underscores the role of technology, sustainability and organisational culture in maintaining long-term resilience. Practical case studies offer real-world insights into overcoming challenges and implementing effective strategies. Designed for professionals, researchers, students and policymakers, this book serves as a critical resource for understanding and applying resilience strategies within the tourism and hospitality sectors. By combining theoretical foundations with practical applications, it provides valuable guidance for building a more adaptive, sustainable and future-ready industry.

Dr. Gayatri Panda is an Assistant Professor at the School of Management Studies, NIST University Odisha, India.
Dr. Jeetesh Kumar is Head of Research at the Faculty of Social Sciences and Leisure Management, Taylor’s University, Malaysia.
Dr. James Kennell is Head of the Department for Hospitality and Events and Associate Professor at School of Hospitality and Tourism Management, University of Surrey in the United Kingdom.