Retail Management

Fleming, Peter

ISBN 10: 1852524642 / ISBN 13: 9781852524647

Editore: Management Books 2000 Ltd

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Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Codice articolo wbb0022692754

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Titolo: Retail Management

Casa editrice: Management Books 2000 Ltd

Legatura: Brossura

Condizione: Good

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Riassunto:

An invaluable resource for all retail managers regardless of their age or experience. It is packed with case studies, self-assessment exercises and performance tips drawn from Peter's experience as a retail Sales Manager and Buyer and from his role as Training Manager (Selfridges). Topics covered include:; transition to the new management job - leading and managing teams; setting objectives for high quality customer care and the best sales environment; how to manage the budget, stock and sales; coping with security, health and safety issues; recruiting and developing retail staff; managing effective communications. The book describes successful approaches Peter Fleming has used and witnessed from frontline experience and research with companies such as John Lewis, Flannels Group, Body Shop, Argos, Williams and Griffin, Beatties, Furnitureland, and Marks and Spencer.I