Robotic Process and Cognitive Automation: The Next Phase

Willcocks, Leslie,Lacity, Mary

ISBN 10: 0995682011 / ISBN 13: 9780995682016

Editore: Steve Brookes Publishing, 2018

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Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Codice articolo wbb0024575428

Dati bibliografici

• Titolo: Robotic Process and Cognitive Automation: The Next Phase
• Editore: Steve Brookes Publishing
• Data di pubblicazione: 2018
• Lingua: Inglese
• ISBN 10: 0995682011
• ISBN 13: 9780995682016
• Rilegatura: Rilegato
• Condizione: Very Good
• Peso: 910 grammi

Descrizione articolo

Riassunto

This book examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. This newest, detailed research finds that RPA adoptions are accelerating, maturing, and scaling in global enterprise. The research covers multiple industries, applications, and shared services, and uses case studies to establish action principles and how to mitigate automation risks. The book also examines the first enterprise-worthy cognitive automation tools that use machine-learning algorithms to process big data, often in natural language form, and analyses three major detailed cases and the conditions for effective implementation. The book includes interviews with major clients, providers and analysts, and a detailed analysis of the automation and future of work debate. The book provides a compelling and incisive, evidence-based perspective on the direction and management of service automation, taking trends through to 2025. Automation technologies like RPA, CA, and the newest Blockchain technologies are found to transform and elevate human work rather than eliminate it.