Root Cause Analysis: Simplified Tools and Techniques, Second Edition with CD-ROM

Andersen, Bjà rn; & Tom Fagerhaug

ISBN 10: 0873896920 / ISBN 13: 9780873896924

Editore: ASQ Quality Press, Milwaukee, Wisconsin, 2009

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Milwaukee, Wisconsin: ASQ Quality Press, 2009. Complete with AS NEW supplementary CD-ROM in a clear plastic pouch at the end. Near Fine condition. Flat, uncreased spine. Bright and shiny. Square and tight. Only light shelfwear to the cover. NO owner's name or bookplate. NOT a library discard. NOT a remainder. Pages are clean and unmarked. Bound in the original green and black wraps. Oversize Softcover. 8.5" wide by 10.75" tall. This large book may require SUBSTANTIAL extra postage for International shipments, but only the standard charge for priority or media mail. From the publisher: "This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief languagealmost keywordsand the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. Contents: Chapter 1 Practical Problem Solving Chapter 2 Root Cause Analysis Chapter 3 Tools for Problem Understanding Chapter 4 Tools for Problem Cause Brainstorming Chapter 5 Tools for Problem Cause Data Collection Chapter 6 Tools for Problem Cause Data Analysis Chapter 7 Tools for Root Cause Identification Chapter 8 Tools for Root Cause Elimination Chapter 9 Tools for Solution Implementation Chapter 10 How to Select the Right Tool Chapter 11 Example Cases Further Reading and Additional Resources Index.". 4th printing of the 2006 Second Edition. Oversize Softcover. Near Fine condition. Illus. by NOT a library discard. xiv, 223pp. Great Packaging, Fast Shipping. Codice articolo 030122

Dati bibliografici

Titolo: Root Cause Analysis: Simplified Tools and ...

Casa editrice: ASQ Quality Press, Milwaukee, Wisconsin

Data di pubblicazione: 2009

Legatura: Paperback

Illustratore: NOT a library discard

Condizione: Near Fine condition

Edizione: 4th printing of the 2006 Second Edition.

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Riassunto:

This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief language-almost keywords-and the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (4 of 5 based on 1 review) "This book is a good intro to Root Cause Analysis tools. It is easy to read and laid out in a good format, with a picture and/or sample provided for every tool discussed, along with a checklist for its usage. There is the occasional spot of confusing information, and some of the explanations seem over-simplified or under-explained. But this is not highly prevalent, and the book does accomplish giving the reader a great introduction to these tools and techniques. It may be insufficient for those who are looking for more advanced or in-depth information on any of the tools and techniques. Beginners should find this a very helpful book and one that will be referenced often as they start practicing Root Cause Analysis." A reader in Bradenton, Florida