The SAGE Handbook of Service-Dominant Logic

Steve Vargo

ISBN 10: 1526402831 / ISBN 13: 9781526402837

Editore: SAGE Publications Ltd, 2018

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nach der Bestellung gedruckt Neuware - Printed after ordering - Service-Dominant Logic presents a major paradigm shift in thinking about value creation and markets, moving from a goods/product logic to a logic that treats the process of service provision as the basis of all exchange, both commercial and social. This timely Handbook brings together chapters written by a stellar cast of expert authors from around the globe, arranged around eleven core themes, to provide a comprehensive overview of key issues, developments, debates and potential future directions for this dynamic field of study: Part 1: Introduction and Background Part 2: Value Cocreation Part 3: Service Exchange Part 4: Service Ecosystems Part 5: Institutions and Institutional Arrangements Part 6: Resources andResource Integration Part 7: Actors and Practices Part 8: Innovation Part 9: Midrange Theory Part 10: Selected Applications Part 11: Reflections and Prospects This Handbook is an essential reference text for scholars, students, consultants and advanced practitioners across a wide range of business & management practices and academic disciplines.

Codice articolo 9781526402837

Dati bibliografici

• Titolo: The SAGE Handbook of Service-Dominant Logic
• Editore: SAGE Publications Ltd
• Data di pubblicazione: 2018
• Lingua: Inglese
• ISBN 10: 1526402831
• ISBN 13: 9781526402837
• Rilegatura: Buch
• Condizione: Neu
• Dimensioni: 250 L x 175 A x 47 P (millimetri) 250 millimetri di larghezza per 175 millimetri di altezza per 47 millimetri di profondità
• Peso: 1537 grammi

Descrizione articolo

Riassunto

The SAGE Handbook of Service-Dominant Logic, edited by Robert Lusch and Stephen Vargo, will be an authoritative guide to scholars across disciplines who are conducting or wish to conduct research on S-D logic. The handbook consists of ten sections and approximately 40 individual chapters:

1        Introduction and Background (Robert Lusch and Stephen L. Vargo, US)
2        Value Cocreation (Janet McColl-Kennedy, Australia)
3        Actors and Practices (Hans Kjellberg, Sweden and Suvi Nenonen, New Zealand)
4        Resource Integration (Linda Peters, UK)
5        Service Exchange (Melissa Akaka, US)
6        Institutions and Institutional Arrangements (Michael Kleinaltenkamp, Germany)
7        Service Ecosystems (Irene Ng, UK)
8        Service Innovation (Marja Toivonen, Finland)
9        Midrange Theory (Rod Brodie, New Zealand)
10      Selected Applications (Kaj Storbacka, New Zealand)

Informazioni sull?autore

Robert F. Lusch was Professor of Marketing and the Muzzy Chair in Entrepreneurship and Innovation at the University of Arizona where he also held appointments in Philosophy and Sociology. Professor Lusch was an active scholar in the fields of distribution systems, marketing strategy, service marketing, and marketing theory. He was a past editor of the Journal of Marketing and past Chairperson of the American Marketing Association. In 2013 the AMA awarded him with its most prestigious award for marketing scholars: The AMA/Irwin Distinguished Educator Award. Previously the Academy of Marketing Science awarded him their Distinguished Marketing Educator Award (1997). His latest research was focused on service-dominant logic and service ecosystems. He had been awarded the Harold H. Maynard Award (twice) and the AMA/Sheth Foundation Award for his contributions to marketing theory. Professor Lusch has been named in the Web of Science "Highly Cited Researchers" list (top 1%) and identified as one of the World’s Most Influential Scientific Minds in economics and business for four consecutive years.

Stephen L. Vargo is a Shidler Distinguished Professor and Professor of Marketing at the University of Hawai’i at Manoa.  He has held visiting positions at the Judge Business School at the University of Cambridge, the University of Warwick, Karlstad University, the University of Maryland, Collage Park, and other major universities. He has articles published in the Journal of Marketing, the Journal of the Academy of Marketing Science, the Journal of Service Research, MIS Quarterly, and other top-ranked journals. Professor Vargo has been awarded the Harold H. Maynard Award and the AMA/Sheth Foundation Award for his contributions marketing theory. Clarivate Analytics (formally Thomson-Reuters) recently named him to its Web of Science "Highly Cited Researchers" list (top 1%) and has identified him as one of the World’s Most Influential Scientific Minds in economics and business for a fourth consecutive year.