Steffen Karch works as an Enterprise Architect for SAP Asia Pte Ltd based in Singapore. Previously, he was a Senior Business Consultant at SAP Deutschland AG & Co. KG, and before that he worked as an IT Project Manager at Pixelpark AG in Munich, Germany. His project work concentrates on strategic IT consulting with a special emphasis on matters of integration. For the past two years, he has been responsible for the Enterprise SOA area within SAP Business Consulting EMEA, where he has managed numerous projects associated with this subject. Steffen Karch has over 10 years of experience with SAP and has worked as a consultant for the last six years.

Loren Heilig is the founder of IBSolution GmbH and has been its managing director since 2003. IBSolution GmbH is an innovative SAP NetWeaver service provider that has made a name for itself as a specialist in complex SAP NetWeaver projects. With predefined packages, IBSolution also proves that SAP projects don't always have to be expensive. Before founding IBSolution GmbH, Loren was a project lead at SAP Systems Integration AG and SAP AG. There he was responsible for setting up a BW consultancy team that focused on HR, and he coordinated the BW/HR projects at Saudi Aramco (in Saudi Arabia). In addition to more than twelve years of experience with the BW system (he implemented his first BW project with BW 1.2a), he has also conducted BW system training at SAP Germany and Switzerland for many years. Before beginning his professional career, Loren Heilig received a degree in industrial engineering from Karlsruhe University of Applied Sciences, Germany. At IBSolution, he is responsible for the Sales and Marketing area. He also compiles the overall strategy of IBSolution and develops new business fields, such as master data processes and SAP NetWeaver Identity Management.

Christian Bernhardt is an industrial engineer. In his role as a senior business consultant at SAP Deutschland AG & Co. KG, he has become an expert in SAP NetWeaver. His consultancy work focuses on the area of company portals, from determining the benefits of a portal installation to implementation and rollout.

Economist Andreas Hardt is a senior consultant at IBSolution GmbH. He specializes in the design, planning, implementation, and management of Business Intelligence projects. One of his customers recently went live with the ramp-up of SAP BW 3.5. He is also an instructor at SAP in Walldorf and delivers various in-house training courses.

Business information technologist Frank Heidfeld is a senior consultant at Capgemini Deutschland GmbH. Previously, he worked as an SAP consultant at Bertelsmann. His project work entails the implementation of business processes with SAP R/3 across the entire supply chain. In particular, he focuses on procurement, including e-procurement. His work in this area covers process design, change management, and system integration.

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