Salesforce Crm: The Definitive Admin Handbook

Goodey, Paul

ISBN 10: 1784397563 / ISBN 13: 9781784397562

Editore: Packt Pub Ltd, 2015

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Codice articolo S_434750640

Dati bibliografici

• Titolo: Salesforce Crm: The Definitive Admin Handbook
• Editore: Packt Pub Ltd
• Data di pubblicazione: 2015
• Lingua: Inglese
• ISBN 10: 1784397563
• ISBN 13: 9781784397562
• Rilegatura: paperback
• Edizione: terza edizione
• Condizione: Very Good

Descrizione articolo

Riassunto

A practical guide through which you will discover how to set up and configure the application. Along the way, you will also be presented with solutions and real-life examples on how to further improve and maintain its functionality with clear step-by-step instructions. Being highly organized and compact, this book contains detailed instructions with screenshots, diagrams, and tips that clearly describe how you can administer and configure complex Salesforce CRM functionality with absolute ease. This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced admin, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform. By the end of the book, you will be ready to configure and administer a Salesforce CRM system in a real-world environment which fully supports your business needs.

L'autore

Paul Goodey

Paul Goodey is the author of the book entitled Salesforce CRM Admin Cookbook, Packt Publishing. He has over 20 years' experience developing web technology solutions for companies of all sizes across a variety of industries and has been building solutions with Salesforce CRM since 2006. Paul has enjoyed a variety of roles while working with Salesforce CRM, having worked as a developer, business analyst, solutions architect, and system administrator to provide solutions for both in-house and consultancy-based end users. Based in the UK, near London, his professional qualifications include Salesforce.com Certified Developer DEV-401. He is a keen and active member of Salesforce.com's administrator and developer online communities. He can be found on LinkedIn at http://www.linkedin.com/in/paulgoodey. In his spare time, Paul is an avid runner, having run several marathons and half-marathons.