This Is Service Design Thinking Basics - Tools - Cases

Stickdorn, Marc u.a.

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Lingua: inglese

Editore: BIS Publishers, 2010

9063692560 / 9789063692568

Da: Leipziger Antiquariat, Leipzig, GermaniaLeipziger Antiquariat

Venditore con 5 stelle

Venditore AbeBooks dal 25 ottobre 2010

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373 Seiten Zustand: Einband berieben, Aufkleber auf Vorderseite // Englische Ausgabe. Mit zahlreichen Abbildungen. This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals. Besides an introduction to service design thinking through five basic principles, a selection of individual perspectives demonstrate the similarities and differences between various disciplines involved in the design of services. Additionally, the book outlines an iterative design process and showcases 25 adaptable service design tools, exemplifying the practice of service design with five international case studies. The book concludes with an insight into the current state of service design research and sets service design thinking in a philosophical context. In collaboration with: (in alphabetical order) Kate Andrews (UK), Beatriz Belmonte (E), Ralf Beuker (GER), Fergus Bisset (UK), Kate Blackmon (UK), Johan Blomkvist (SE), Simon Clatworthy (NO), Lauren Currie (UK), Sarah Drummond (UK), Jamin Hegeman (USA), Stefan Holmlid (SE), Luke Kelly (NL), Lucy Kimbell (UK), Satu Miettinen (FI), Asier Pérez (E), Bas Raijmakers (NL), Jakob Schneider (GER), Fabian Segelström (SE), Marc Stickdorn (A), Renato Troncon (IT), Geke van Dijk (NL), Arne van Oosterom (NL), Erik Widmark (S). /// Versand gratis Innerhalb Deutschlands - Portofrei in Deutschland- ab 20 Euro mit Post ID - Gratisversand deutschlandweit - innerhalb Deutschlands gratis Versand -Versandkostenfrei innerhalb Deutschlands /// Sprache: Englisch Gewicht in Gramm: 1090 23,5 x 18,5 cm, Hardcover/Pappeinband.…

Codice articolo 356092

Titolo
This Is Service Design Thinking Basics - Tools - Cases
Autore
Stickdorn, Marc u.a.
Editore
BIS Publishers
Anno di pubblicazione
2010
Condizione
Sehr gut
Rilegatura
Rilegato
Lingua
inglese
ISBN 10
9063692560
ISBN 13
9789063692568
Peso dell'articolo
1090 grammi
Cataloghi dei venditori
Bücher - Design

Leipziger Antiquariat

Leipzig, Germania

Venditore con 5 stelle

Venditore AbeBooks dal 25 ottobre 2010

Tariffe di spedizione da Germania a U.S.A.

ArticoloDa 20 a 40 giorni lavorativiDa 10 a 20 giorni lavorativi
Primo articoloEUR 65,45EUR 85,90
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