IT Service Management Based on ITIL: A Pocket Guide: null

Jan Van Bon

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Lingua: inglese

Editore: Van Haren Publishing BV, 2007

9087531028 / 9789087531027

Serie: Libro 3 di 11 - Best practice

Da: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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Descrizione dell’articolo da parte del venditore

This Pocket Guide is a concise summary of ITIL(r) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle Phase: Service Design Lifecycle Phase: Service Transition Lifecycle Phase: Service Operation Lifecycle Phase: Continual Service Improvement Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement.

Codice articolo CIN9087531028VG

Titolo
IT Service Management Based on ITIL: A Pocket Guide: null
Autore
Jan Van Bon
Editore
Van Haren Publishing BV
Anno di pubblicazione
2007
Condizione
Very Good
Rilegatura
Paperback
Lingua
inglese
ISBN 10
9087531028
ISBN 13
9789087531027
Serie
Libro 3 di 11: Best practice

World of Books Inc

Montgomery, IL, U.S.A.

Venditore con 4 stelle

Venditore AbeBooks dal 23 marzo 2026

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ArticoloDa 4 a 12 giorni lavorativiDa 3 a 6 giorni lavorativi
Primo articoloEUR 0,00EUR 9,81
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