Service Management: Operations, Strategy, Information Technology

James Fitzsimmons

73 valutazioni di Goodreads

Lingua: inglese

Editore: McGraw-Hill Education - Europe, 2010

0073403350 / 9780073403359

Da: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

Venditore con 2 stelle

Venditore AbeBooks dal 23 marzo 2026

Visualizza gli articoli di questo venditore
Rilegato

Condizione: Usato - Molto buono

EUR 5,68

 Spedizione gratuita 
Spedito in U.S.A.

Quantità: 2 disponibili

Aggiungi al carrello
Resi gratuiti per 30 giorni

Descrizione dell’articolo da parte del venditore

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. The Seventh Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The new edition is designed to develop students' skills in both strategic and operational issues pertaining to services.

Codice articolo CIN0073403350VG

Titolo
Service Management: Operations, Strategy, Information Technology
Autore
James Fitzsimmons
Editore
McGraw-Hill Education - Europe
Anno di pubblicazione
2010
Condizione
Very Good
Rilegatura
Hardback
Lingua
inglese
ISBN 10
0073403350
ISBN 13
9780073403359

World of Books Inc

Montgomery, IL, U.S.A.

Venditore con 2 stelle

Venditore AbeBooks dal 23 marzo 2026

Tariffe di spedizione nazionale per U.S.A.

ArticoloDa 4 a 12 giorni lavorativiDa 3 a 6 giorni lavorativi
Primo articoloEUR 0,00EUR 9,42
I tempi di consegna sono stabiliti dai venditori e variano in base al corriere e al paese. Gli ordini che devono attraversare una dogana possono subire ritardi e spetta agli acquirenti pagare eventuali tariffe o dazi associati. I venditori possono contattarti in merito ad addebiti aggiuntivi dovuti a eventuali maggiorazioni dei costi di spedizione dei tuoi articoli.

Metodi di pagamento

  • Visa
  • Mastercard
  • American Express
  • Carte Bleue
  • Apple Pay
  • Google Pay

Descrizione dello Store

Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission

Specializzazione

Second Hand - All Genre

Informazioni sull’azienda del venditore

SBYB, Inc.

900 Knell Road
Montgomery, IL U.S.A. 60538