Service! Some People Just Don't Get It (Paperback)

Lingua: inglese

Editore: Morgan James Publishing llc, 2006

1600370268 / 9781600370267

Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail

Venditore con 5 stelle

Venditore AbeBooks dal 12 ottobre 2005

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EUR 14,04

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Descrizione dell’articolo da parte del venditore

Paperback. Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well. Finally, here is a customer service book with no fluff.The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves.This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from "street smarts" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Codice articolo 9781600370267

Titolo
Service! Some People Just Don't Get It (Paperback)
Autore
Trapper Woods
Editore
Morgan James Publishing llc
Anno di pubblicazione
2006
Condizione
new
Rilegatura
Paperback
Lingua
inglese
ISBN 10
1600370268
ISBN 13
9781600370267

Grand Eagle Retail

Bensenville, IL, U.S.A.

Venditore con 5 stelle

Venditore AbeBooks dal 12 ottobre 2005

Tariffe di spedizione nazionale per U.S.A.

ArticoloDa 6 a 14 giorni lavorativiDa 6 a 16 giorni lavorativi
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