Service! Some People Just Don't Get It (Paperback)

Lingua: inglese

Editore: Morgan James Publishing llc, 2006

1600370268 / 9781600370267

Da: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller

Venditore con 5 stelle

Venditore AbeBooks dal 22 giugno 2007

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Condizione: Nuovo

EUR 23,47

EUR 33,06 spedizione 
Spedito da Australia a U.S.A.

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Descrizione dell’articolo da parte del venditore

Paperback. Finally, here is a customer service book with no fluff. The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves. This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from ""street smarts"" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well. Finally, here is a customer service book with no fluff.The authors have extensive experience in owing and managing retail operations and franchises. They know the challenges and frustratioins of providing service on the front lines because they've been there and done it themselves.This book guides you through a simple six step formula called The Circle of Service. This is a system developed and applied in their family business for over fifty years. The principles covered can be applied by individuals as well as business organizations of any size. You'll enjoy the tips and techniques that have been developed from "street smarts" rather than a rehash of material from other text books. Furthermore, you will discover not only is this book a quick read but fun and entertaining as well. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

Codice articolo 9781600370267

Titolo
Service! Some People Just Don't Get It (Paperback)
Autore
Trapper Woods
Editore
Morgan James Publishing llc
Anno di pubblicazione
2006
Condizione
new
Rilegatura
Paperback
Lingua
inglese
ISBN 10
1600370268
ISBN 13
9781600370267

AussieBookSeller

Truganina, VIC, Australia

Venditore con 5 stelle

Venditore AbeBooks dal 22 giugno 2007

Tariffe di spedizione da Australia a U.S.A.

ArticoloDa 25 a 45 giorni lavorativiDa 8 a 14 giorni lavorativi
Primo articoloEUR 33,06EUR 39,31
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The Nile Group Pty Ltd

42 Apex Drive
Truganina, VIC Australia 3029