Service Science

Lingua: inglese

Editore: John Wiley and Sons Inc, US, 2014

111810823X / 9781118108239

Da: Rarewaves.com USA, London, London, Regno UnitoRarewaves.com USA

Venditore con 5 stelle

Venditore AbeBooks dal 11 giugno 2025

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Descrizione dell’articolo da parte del venditore

Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical naturesComputational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analyticsPlentiful examples of service organizations such as education services, global project management networks, and express delivery servicesAn interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management scienceA detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.…

Codice articolo LU-9781118108239

Titolo
Service Science
Autore
Robin G. Qiu
Editore
John Wiley and Sons Inc, US
Anno di pubblicazione
2014
Condizione
New
Rilegatura
Hardback
Lingua
inglese
ISBN 10
111810823X
ISBN 13
9781118108239
Peso dell'articolo
682 grammi

Rarewaves.com USA

London, London, Regno Unito

Venditore con 5 stelle

Venditore AbeBooks dal 11 giugno 2025

Tariffe di spedizione da Regno Unito a U.S.A.

ArticoloDa 12 a 17 giorni lavorativiDa 12 a 17 giorni lavorativi
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