Service Transition, Itil, Version 3

Shirley Lacy; Ivor Macfarlane

ISBN 10: 011331048X / ISBN 13: 9780113310487

Editore: The Stationery Office/Tso, 2007

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Dati bibliografici

• Titolo: Service Transition, Itil, Version 3
• Editore: The Stationery Office/Tso
• Data di pubblicazione: 2007
• Lingua: Inglese
• ISBN 10: 011331048X
• ISBN 13: 9780113310487
• Rilegatura: Brossura
• Edizione: 1748205585.
• Condizione: Very Good
• Condizione della sovraccoperta: 7790695
• Firmato: 5/25/2025 8:39:45 PM
• Cataloghi dei venditori:
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  • U
  • 9780113310487

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Riassunto

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.