Im And Sms Reference Services For Libraries

Amanda Bielskas

ISBN 10: 1856048446 / ISBN 13: 9781856048446

Editore: FacetPub., 2012

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Codice articolo AT 9781856048446

Dati bibliografici

• Titolo: Im And Sms Reference Services For Libraries
• Editore: FacetPub.
• Data di pubblicazione: 2012
• Lingua: Inglese
• ISBN 10: 1856048446
• ISBN 13: 9781856048446
• Rilegatura: Hardcover
• Condizione: New

Descrizione articolo

Riassunto

This manual offers insightful information on the technological aspects of providing an SMS & IM service, as well as how to create a training programme for librarians and how to build an internship program to expand the service.
The authors walk you through choosing the right software, including setting up a Google Voice account instead of buying a cell phone for your text messaging reference service.
Part of the award-winning TECH SET series, this highly practical guide also covers how to assess the needs of your library, get staff buy-in to implement a new programme and change the culture at your library, as well as organize and implement a staff training programme.