Social Knowledge Management in Action : Applications and Challenges

Remko Helms

ISBN 10: 3319451316 / ISBN 13: 9783319451312

Editore: Springer, Springer, 2017

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Druck auf Anfrage Neuware - Printed after ordering - Knowledge management (KM) is about managing the lifecycle of knowledge consisting of creating, storing, sharing and applying knowledge. Two main approaches towards KM are codification and personalization. The first focuses on capturing knowledge using technology and the latter on the process of socializing for sharing and creating knowledge. Social media are becoming very popular as individuals and also organizations learn how to use it. The primary applications of social media in a business context are marketing and recruitment. But there is also a huge potential for knowledge management in these organizations. For example, wikis can be used to collect organizational knowledge and social networking tools, which leads to exchanging new ideas and innovation. The interesting part of social media is that, by using them, one immediately starts to generate content that can be useful for the organization. Hence, they naturally combine the codification and personalisation approaches to KM. This book aims to provide an overview of new and innovative applications of social media and to report challenges that need to be solved. One example is the watering down of knowledge as a result of the use of organizational social media (Von Krogh, 2012).

Codice articolo 9783319451312

Dati bibliografici

• Titolo: Social Knowledge Management in Action : Applications and Challenges
• Editore: Springer, Springer
• Data di pubblicazione: 2017
• Lingua: Inglese
• ISBN 10: 3319451316
• ISBN 13: 9783319451312
• Rilegatura: Buch
• Condizione: Neu
• Dimensioni: 241 L x 160 A x 16 P (millimetri) 241 millimetri di larghezza per 160 millimetri di altezza per 16 millimetri di profondità
• Peso: 442 grammi

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Riassunto

Knowledge management (KM) is about managing the lifecycle of knowledge consisting of creating, storing, sharing and applying knowledge. Two main approaches towards KM are codification and personalization. The first focuses on capturing knowledge using technology and the latter on the process of socializing for sharing and creating knowledge. Social media are becoming very popular as individuals and also organizations learn how to use it. The primary applications of social media in a business context are marketing and recruitment. But there is also a huge potential for knowledge management in these organizations. For example, wikis can be used to collect organizational knowledge and social networking tools, which leads to exchanging new ideas and innovation. The interesting part of social media is that, by using them, one immediately starts to generate content that can be useful for the organization. Hence, they naturally combine the codification and personalisation approaches to KM. This book aims to provide an overview of new and innovative applications of social media and to report challenges that need to be solved. One example is the watering down of knowledge as a result of the use of organizational social media (Von Krogh, 2012).