Solving Problems Super Series

Senter Howard

ISBN 10: 0750658185 / ISBN 13: 9780750658188

Editore: Elsevier, 2002

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pp. 112.

Codice articolo 3654921

Dati bibliografici

• Titolo: Solving Problems Super Series
• Editore: Elsevier
• Data di pubblicazione: 2002
• Lingua: Inglese
• ISBN 10: 0750658185
• ISBN 13: 9780750658188
• Rilegatura: Brossura
• Edizione: quarta edizione
• Condizione: New

Descrizione articolo

Riassunto

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

*Developed by the ILM to support their Level 3 Introductory Certificate and Certificate in First Line Management
*Well-structured and easy to follow
*Fully revised and updated

Contenuti

Workbook introduction- ILM Super Series study links; Links to ILM qualifications; Links to S/NVQs in management; Workbook objectives; Activity planner; Session A: Problems large and small- Introduction; What do you mean by 'a problem'?; Problems foreseen and unforeseen; The six stages of problem-solving; Stage 1: recognizing the problem; Stage 2: accept ownership of the problem; Summary; Session B: Defining problems and causes- Introduction; Stage 3: understand the problem; Define the problem; Analyse the problem; Other aids to understanding a problem; Summary; Session C: Finding a solution- Introduction; Stage 4: choose a solution; What is a solution?; Identify possible solutions; Some solutions are better than others; Summary; Session D: Implementing and evaluating a solution- Introduction; Stage 5: implementing a solution; Stage 6: monitoring and evaluation; Looking back; Summary; Performance checks; Review and reflect;