Step-By-Step QFD : Customer-Driven Product Design, Second Edition

John Terninko

ISBN 10: 1574441108 / ISBN 13: 9781574441109

Editore: Taylor & Francis Jul 1997, 1997

Neuware - Quality Function Deployment (QFD) is a system that focuses on delivering value by understanding the customer's wants and needs and then deploying these expectations throughout the product development process, thereby satisfying the customer and increasing market share, the ultimate goal. This book was designed as a stand-alone tutorial for the student or beginning practitioner and as a reference for those experiencing manufacturing difficulties. Codice articolo 9781574441109

Riassunto:

Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market. Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!

Informazioni sull'autore: Terninko, John

Dati bibliografici

Titolo: Step-By-Step QFD : Customer-Driven Product ...
Casa editrice: Taylor & Francis Jul 1997
Data di pubblicazione: 1997
Legatura: Taschenbuch
Condizione: Neu
Edizione: seconda edizione