Supervisor's Script Book

Raymond Dreyfack

ISBN 10: 0134601149 / ISBN 13: 9780134601144

Editore: Prentice Hall Direct, 1996

Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.9. Codice articolo G0134601149I2N00

Riassunto:

Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.

Product Description: Book by Dreyfack Raymond

Dati bibliografici

Titolo: Supervisor's Script Book
Casa editrice: Prentice Hall Direct
Data di pubblicazione: 1996
Legatura: Hardcover
Condizione: As New
Condizione sovraccoperta: No Jacket