Systems Thinking: From Heresy to Practice | Public and Private Sector Studies
Lingua: inglese
Editore: Palgrave MacMillan UK, 2010
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Systems Thinking: From Heresy to Practice | Public and Private Sector Studies | A. Zokaei (u. a.) | Taschenbuch | xix | Englisch | 2010 | Palgrave MacMillan UK | EAN 9781349330720 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
Codice articolo 103884639
- Titolo
- Systems Thinking: From Heresy to Practice | Public and Private Sector Studies
- Autore
- A. Zokaei (u. a.)
- Editore
- Palgrave MacMillan UK
- Anno di pubblicazione
- 2010
- Condizione
- Neu
- Rilegatura
- Taschenbuch
- Lingua
- inglese
- ISBN 10
- 1349330728
- ISBN 13
- 9781349330720
- Peso dell'articolo
- 426 grammi
- Dimensioni
- 234 x 156 x 16 mm
- Cataloghi dei venditori
- Bücher
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Informazioni sull’autore
JOHN SEDDON is a widely-published occupational psychologist and management thinker credited with translating the principles behind the legendary Toyota Production System for service organisations. John began his career researching the reasons for failures of major change programmes. This led him to W. Edwards Deming, who taught him the importance of understanding and managing organisations as systems and Taiichi Ohno who showed the practicality and power of doing so in manufacturing. Based on what he learned he developed his own methods for change, which he describes as a combination of systems thinking – how the work works – and intervention theory – how to change it. John is Managing Director of Vanguard, a systems thinking consultancy practice for service organisations, and a Visiting Professor at both the Lean Enterprise Research Centre, University of Cardiff
and the Derbyshire Business School, University of Derby, UK.
BRENDAN O'DONOVAN is Head of Research at Vanguard Consulting. He has recently completed an MSc in Operations Management at Cardiff Business School, UK. Having previously worked for a city council, Brendan has undertaken research projects for Cardiff University and recently co-authored a report for the Wales Audit Office on the subject of systems thinking in the Welsh public sector.
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