Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

Minton, Charles Ryan

ISBN 10: 1544512074 / ISBN 13: 9781544512075

Editore: Lioncrest Publishing, 2018

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Codice articolo G1544512074I4N00

Riassunto:

By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In Thanks for Coming In Today, Ryan Minton, president of Thanks for Coming in Today®, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron’s experience memorable. With this book, you’ll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased—and so will you.

Dati bibliografici

Titolo: Thanks for Coming in Today: Creating a ...
Casa editrice: Lioncrest Publishing
Data di pubblicazione: 2018
Legatura: Paperback
Condizione: Very Good
Condizione sovraccoperta: No Jacket