Bringing together the clinical know-how of Kathy Bonewit-West, the administrative expertise of Sue Hunt, and the anatomy and physiology knowledge of Edith Applegate, this unique, hands-on text guides you through the medical knowledge and skills you need to succeed in today's fast-paced medical office. The latest standards and competencies for the medical assistant have been incorporated into this new edition, along with expanded coverage on important topics such as nutrition, the electronic medical record, ICD-10, emergency preparedness and disaster planning, time management, and computerized prescription refills.
- Consistent, meticulous coverage throughout the main text, IRM, SG, DVDs, Evolve, and more provide reliable content and unparalleled accuracy.
- Over 90 procedural videos on DVD and online provide a visual representation of important procedures.
- Expanded Student Evolve site contains all animations, games (such as Quiz Show and Road to Recovery), drag-and-drop exercises, Apply your Knowledge exercises, Prepare for Certification exercises, matching exercises, and other helpful activities such as blood pressure readings, determining height and weight, and drawing up medication.
- What Would You Do? What Would You Not Do? boxes and responses offer applications of real-life case studies.
- Clear and concise Anatomy and Physiology coverage covers the basics of A&P and eliminates the need for a separate A&P text.
- Content updates reflect the latest competencies for medical assistants and ensure you have the most current information on the newest trends and updates in the medical assisting world.
- 8th grade reading level makes material approachable and easy to understand.
- New chapter on Emergency Preparedness offers a well-rounded perspective on what to do in specific emergency situations.
- New OSHA Bloodborne Pathogens video improves your understanding of personal safety following the OSHA standards.
- Pronunciation section in the Terminology Review gives you confidence with pronunciation and medical knowledge.
- Application to EMR where appropriate prepares you for the real world by dealing with electronic medical records.
SECTION 1: INTRODUCTION TO MEDICAL ASSISTING
1. The Health Care System
2. The Professional Medical Assistant
3. Ethics and Law for the Medical Office
4. Interacting with Patients
SECTION 2: ANATOMY AND PHYSIOLOGY
5. Introduction to Anatomy and Physiology
6. Integumentary System
7. Skeletal System
8. Muscular System
9. Nervous System
10. The Senses
11. Endocrine System
12. Circulatory System
13. Respiratory System
14. Digestive System
15. Urinary System
16. Reproductive System
SECTION 3: CLINICAL COMPONENT
17. Medical Asepsis and the OSHA Standard
18. Sterilization and Disinfection
19. Vital Signs
20. The Physical Examination
21. Eye and Ear Assessment and Procedures
22. Physical Agents to Promote Tissue Healing
23. The Gynecologic Examination and Prenatal Care
24. The Pediatric Examination
25. Minor Office Surgery
26. Administration of Medication and Intravenous Therapy
27. Cardiopulmonary Procedures
28. Specialty Examinations and Procedures: Colon Procedures, Male Reproductive Health, and Radiology and Diagnostic Imaging
29. Introduction to the Clinical Laboratory
30. Urinalysis
31. Phlebotomy
32. Hematology
33. Blood Chemistry and Serology
34. Medical Microbiology
35. Emergency Medical Procedures
SECTION 4: ADMINISTRATIVE COMPONENT
36. The Medical Record
37. Patient Reception
38. Medical Office Computerization
39. Telephone Techniques
40. Scheduling Appointments
41. Medical Records Management
42. Written Communications
43. Mail
44. Managing Practice Finances
45. Medical Coding
46. Medical Insurance
47. Billing and Collections
48. The Medical Assistant as Office Manager
49. Emergency Protective Practice s for the Medical Office
50. Obtaining Employment
Appendices
A. Medical Abbreviations
B. Spanish-English Phrases
C. Community Resources for the Medical Assistant
Glossary
