Total Quality: Management, Organization and Strategy

James R. Evans

ISBN 10: 0324301596 / ISBN 13: 9780324301595

Editore: South-Western College Pub, 2004

Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Codice articolo G0324301596I3N00

Riassunto:

Total Quality Management presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia Pacific. Unlike most books on TQ, this one is organized according to traditional management topics. This organization helps students to see the parallels between TQ and management theories in areas such as organizational design and leadership. TQ is often presented as new or different, which it clearly is not. This book has three objectives: to show students how these principles and methods have been put into effect in a variety of organizations, to illustrate the relationship between TQ principles and the theories and models studied in management courses and to familiarize students with the basic principles and methods associated with total quality.

Product Description: Book by Evans James R

Dati bibliografici

Titolo: Total Quality: Management, Organization and ...
Casa editrice: South-Western College Pub
Data di pubblicazione: 2004
Legatura: Paperback
Condizione: Good
Condizione sovraccoperta: No Jacket
Edizione: quarta edizione