Transforming Service Experience Through Anthropomorphic Robots (Hardcover)

Lingua: inglese

Editore: Igi Global Scientific Publishing, 2026

9798337366401

Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail

Venditore con 5 stelle

Venditore AbeBooks dal 12 ottobre 2005

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Descrizione dell’articolo da parte del venditore

Hardcover. The integration of anthropomorphic robots into service environments reshapes how organizations interact with customers and deliver experiences. Designed to mimic human appearance, behavior, and communication, these robots use AI, natural language processing, and robotics to provide personalized, efficient, and engaging services across sectors like hospitality, tourism, and retail. By combining function with social interaction, anthropomorphic robots can enhance customer satisfaction, streamline operations, and address labor challenges. As their adoption grows, they redefine the boundaries between human and machine roles, raising important concerns around ethics, trust, and the future of service work. Transforming Service Experience Through Anthropomorphic Robots explores the intersection of anthropomorphism in service robotics, service experience design, and branding strategies. It examines how humanlike traits attributed to robots such as facial features, voices, and gestures influence customer perceptions, emotional engagement and trust in service environments. This book covers topics such as retail industry, business psychology, and customer service, and is a useful resource for engineers, business owners, academicians, researchers, and scientists. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Codice articolo 9798337366401

Titolo
Transforming Service Experience Through Anthropomorphic Robots (Hardcover)
Autore
Mohsin Altaf
Editore
Igi Global Scientific Publishing
Anno di pubblicazione
2026
Condizione
new
Rilegatura
Hardcover
Lingua
inglese
ISBN 13
9798337366401

Grand Eagle Retail

Bensenville, IL, U.S.A.

Venditore con 5 stelle

Venditore AbeBooks dal 12 ottobre 2005

Tariffe di spedizione nazionale per U.S.A.

ArticoloDa 6 a 14 giorni lavorativiDa 6 a 16 giorni lavorativi
Primo articoloEUR 0,00EUR 0,00
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