Transforming Service Experience Through Anthropomorphic Robots (Paperback)

Lingua: inglese

Editore: IGI Global, 2026

9798337366418

Da: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller

Venditore con 5 stelle

Venditore AbeBooks dal 22 giugno 2007

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EUR 246,61

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Spedito da Australia a U.S.A.

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Descrizione dell’articolo da parte del venditore

Paperback. The integration of anthropomorphic robots into service environments reshapes how organizations interact with customers and deliver experiences. Designed to mimic human appearance, behavior, and communication, these robots use AI, natural language processing, and robotics to provide personalized, efficient, and engaging services across sectors like hospitality, tourism, and retail. By combining function with social interaction, anthropomorphic robots can enhance customer satisfaction, streamline operations, and address labor challenges. As their adoption grows, they redefine the boundaries between human and machine roles, raising important concerns around ethics, trust, and the future of service work. Transforming Service Experience Through Anthropomorphic Robots explores the intersection of anthropomorphism in service robotics, service experience design, and branding strategies. It examines how humanlike traits attributed to robots such as facial features, voices, and gestures influence customer perceptions, emotional engagement and trust in service environments. This book covers topics such as retail industry, business psychology, and customer service, and is a useful resource for engineers, business owners, academicians, researchers, and scientists. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

Codice articolo 9798337366418

Dati bibliografici

Titolo
Transforming Service Experience Through Anthropomorphic Robots (Paperback)
Autore
Mohsin Altaf
Editore
IGI Global
Anno di pubblicazione
2026
Condizione
new
Rilegatura
Paperback
Lingua
inglese
ISBN 13
9798337366418

AussieBookSeller

Truganina, VIC, Australia

Venditore con 5 stelle

Venditore AbeBooks dal 22 giugno 2007

Tariffe di spedizione da Australia a U.S.A.

ArticoloDa 25 a 45 giorni lavorativiDa 8 a 14 giorni lavorativi
Primo articoloEUR 33,21EUR 39,49
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