What to Say to Get What You Want : Strong Words for 44 Challenging Types of Bosses, Employees, Coworkers, and Customers

Sussman, Lyle, Deep, Sam

ISBN 10: 0201577127 / ISBN 13: 9780201577129

Editore: Basic Books, 1992

Riguardo questo articolo

Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Codice articolo GRP80523550

Dati bibliografici

• Titolo: What to Say to Get What You Want : Strong Words for 44 Challenging Types of Bosses, Employees, Coworkers, and Customers
• Editore: Basic Books
• Data di pubblicazione: 1992
• Lingua: Inglese
• ISBN 10: 0201577127
• ISBN 13: 9780201577129
• Rilegatura: Brossura
• Edizione: Reissue.
• Condizione: Very Good

Descrizione articolo

Riassunto

The authors of Smart Moves detail how to attain cooperation from the people at work, outlining the Ten Commandments of Change, the forty types of difficult people--both customers and co-workers--and strategies for dealing with these people. Original.

Informazioni sugli autori

Sam Deep is a consultant and trainer from Pittsburgh.

Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.

Sam Deep is a consultant and trainer from Pittsburgh.

Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.