Why Law Enforcement Organizations Fail: Mapping the Organizational Fault Lines in Policing

Why Law Enforcement Organizations Fail looks carefully at just that issue. Constant negative headlines call into question the ability of U.S. law enforcement to manage itself effectively in a democratic, diverse society. By analyzing a variety of cases, the author shows how crises occur regularly along common structural and cultural fault lines in police agencies at every level of government.

The exploration of what handicaps the law enforcement agency goes far beyond “bureaucratic bungling” to examine deep-seated structural and cultural elements of organization. Symptoms such as institutional racism, sexual harassment, and racial profiling are seen as outgrowths of structural-cultural characteristics in law enforcement organizations whose power is often independent of larger social forces. Why Law Enforcement Organizations Fail provides tools for spotting malignant individuals, highlighting perverse incentives, isolating and neutralizing deviant cultures, recognizing policy inertia, and confronting bankrupt philosophies.

By helping current and future law enforcement personnel better understand the “lay of the land,” this book provides a pragmatic guide for dealing with crises, preventing their recurrence, and restoring the legitimacy of the police in the communities they serve. This book is an excellent addition to any class on police organization and management, criminal justice policy, or police-community relations.

"Why Law Enforcement Organizations Fail is a must read for any law enforcement executive trying to understand the dynamics of organizational structures and systems. As any experienced police official will attest, when organizational structures collapse or systems fail the results can be devastating....
This text contains stories of some of the most egregious system failure within American law enforcement. From the Philadelphia Police Department’s assault on MOVE, to the New York Police Department’s Michael Dowd corruption scandal, to the massive failure of the FBI Lab, the book highlights how things go wrong. Aspiring law enforcement executives would do well to read this book and learn from the mistakes of others." -- Chief John F. Timoney, Miami Police Department

"[O'Hara's] book is a rare find. It addresses current and, no doubt, future issues and challenges faced by law enforcement in a very pragmatic, balanced, and impartial fashion. The author goes beyond simply finding a human culprit as the cause of organizational malfunctions and makes a strong case that the very nature of law enforcement organizations makes some problems inevitable. The treatment of organizational remedies for whatever ails law enforcement is equally insightful. The author avoids unnecessary details and his down to earth writing style allows the reader to focus on what matters most. This is one of the few books on the subject matter of law enforcement management and organizations that is bound to have an impact beyond the semester in which it is read." -- Harald Otto Schweizer, Ph.D., Associate Professor of Criminology, California State University-Fresno

"This excellent book examines pathologies in law enforcement organizations using contemporary cases, as well as classic cases whose implications for police management remain fresh today. Whether writing about law enforcement/intelligence failures before and after 9/11, racial profiling, renegade officers who dishonor the badge or failed police operations where communications, oversight and supervision broke down, this book is full of sharp insights about how police agencies can work better. This book should be required reading so that present and future law enforcement managers can better understand and address organizational dysfunctions before they erupt into critical incidents." --Michael C. Walker, Police Director, City of Paterson (New Jersey) Police and Assistant Professor, Passaic County Community College

"A must reading for anyone who wants a window into the multiple sources of law enforcement organizational failures. O’Hara’s volume is an insightful and important contribution to the field." -- Eli B. Silverman, Professor Emeritus, John Jay College of Criminal Justice, Author of NYPD Battles Crime: Innovative Strategies in Policing

"In each chapter, the defects in the law enforcement organizations begin to emerge with shocking clarity.... O’Hara uses these examples to provide law enforcement with the tools necessary to change the structural, behavioral and technical errors of the past. ...especially useful in any criminal justice course that discusses police and police behaviors. The book is meant for everyone, but those who are already in law enforcement or planning to be should keep this book in mind. It is filled with many situations from which one can learn valuable lessons, and it is replete with suggestions that should be taken to heart." -- ACJS Today

"More than a dozen case studies from the 1980s to the present examine many topics, from 9/11-related law enforcement failures to racial profiling, rogue cops who dishonor the badge, and failures of the FBI Lab. These case studies capture the reader's attention and help to clearly delineate the multiple sources of police agency organizational failures. O'Hara not only points out the problems and issues that confront law enforcement organizations, but suggests remedies as well. He writes in a clear, concise manner, and anyone involved in law enforcement management would be well advised to read this book. Undergraduate and graduate students and interested general readers should also find this book a worthwhile read. Summing Up: Highly recommended." -- CHOICE Magazine

Patrick O’Hara is Associate Professor of Public Administration at John Jay College of Criminal Justice and an Academic Director of the NYPD Certificate Program, which delivers college-based management and community relations curricula to NYPD personnel. He has been President of the New York State Political Science Association, Coordinator of the Conference on Criminal Justice Education, and has written extensively about both public and private-sector management.