From Worst to First: Behind the Scenes of Continental's Remarkable Comeback

Gordon Bethune

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Lingua: inglese

Editore: John Wiley and Sons Ltd, 1998

0471248355 / 9780471248354

Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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Descrizione dell’articolo da parte del venditore

In this text, Gordon Bethune offers insight into his management and leadership style. Against the odds Bethune successfully turned around Continental Airlines, a company that went through the bankruptcy court twice. Now it is a company that is an industry-leader in on-time performance, baggage handling and the quality of the planes themselves, and has reduced customer complaints. Topics covered include how to improve the quality of what your company does (whether it's a product or a service), how not to cut costs so far that you lose business because you're producing something so cheaply that nobody wants it anymore, how to change a corporate culture and improve employee morale, how to measure what's truly important to your business and other management ideas. Bethune draws on his experiences at Continental, Boeing, and other companies that he has worked for.

Codice articolo 00105362605

Titolo
From Worst to First: Behind the Scenes of Continental's Remarkable Comeback
Autore
Gordon Bethune
Editore
John Wiley and Sons Ltd
Anno di pubblicazione
1998
Condizione
Fair
Rilegatura
Hardback
Lingua
inglese
ISBN 10
0471248355
ISBN 13
9780471248354

World of Books (was SecondSale)

Montgomery, IL, U.S.A.

Venditore con 5 stelle

Venditore AbeBooks dal 20 dicembre 2007

Tariffe di spedizione nazionale per U.S.A.

ArticoloDa 4 a 12 giorni lavorativiDa 3 a 6 giorni lavorativi
Primo articoloEUR 0,00EUR 9,81
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