Creating Magic: 10 Common Sense Leadership Strategies From a Life at Disney [SIGNED]
Lingua: inglese
Editore: Doubleday, New York, 2008
- Copia autografata
- Rilegato
- Nuovo
Da: Vero Beach Books, Vero Beach, FL, U.S.A.Vero Beach Books
Venditore AbeBooks dal 20 marzo 2019
Condizione: Nuovo
EUR 74,27
Quantità: 1 disponibile
Aggiungi al carrelloDescrizione dell’articolo da parte del venditore
New condition gold boards/blue spine/gold spine lettering contained in a new condition non price-clipped color illustrated dust jacket. Includes Author Dedication; Foreword by Frances Hesselbein; Acknowledgments; Appendix: Disney Institute; and Index. Signed, inscribed and dated (12/08/09) with black pen by the Author. Also signed by Mickey Mouse! Also includes a tipped-into-the-volume Creating Magic promotional advertising bookmark/card that opens up to a Disney Institute color illustrated "7 Guest Service Guidelines", a front section about Creating Magic Leadership Principles and a rear section About the Author. " "It's not the magic that makes it work; it's the way we work that makes it magic." The secret for creating "magic" in our careers, our organizations, and our lives is simple: outstanding leadership -- the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockereell, the man who ran Walt Disney World Resort operations for more than a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multi-billion-dollar enterprise, but that also soon came to form the cultural bedrock of the world's number one vacation destination. But as Lee demonstrates, great leadership isn't about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important. Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee's four decades on the front lines of some of the world's best-run companies, Creating Magic shows all of us -- from small-business owners to managers at every level -- how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives." - from the inner front jacket flap. "In Creating Magic, Lee Cockerell delivers his ideas about leadership in a common sense way that can really reach people and help them improve their effectiveness at work, at home, and in their communities. His valuable leadership strategies and remarkable Disney stories will ring true for everyone who reads this book." - Ken Blanchard, coauthor of The One Minute Manager and The One Minute Entrepreneur. "Lee's common sense principles and down-to-earth storytelling are refreshing. His book will help leaders and managers at all levels become better in all parts of their lives." - Lee Huebner, Director of the School of Media and Public Affairs, George Washington University. "Disney is one of the world's prime exemplars of service, having pioneered and implemented much of what is today seen as best practice in service management. Lee Cockerell has played a major role in this . For those wishing to learn how Disney has achieved its reputation for service, this will be a book to read." - Chris Voss, Professor of Operations and Technology Management, London Business School.…
Codice articolo 005415
Dati bibliografici
- Titolo
- Creating Magic: 10 Common Sense Leadership Strategies From a Life at Disney [SIGNED]
- Autore
- Cockerell, Lee
- Editore
- Doubleday, New York
- Anno di pubblicazione
- 2008
- Condizione
- New
- Sovraccoperta
- New
- Firmato
- Signed by Author(s)
- Rilegatura
- Hardcover
- Lingua
- inglese
- Disegnatore
- Hobbing, Diane (book design)
- Stampa
- 7th Printing
- Dimensioni
- 8vo - over 7¾ - 9¾" tall
- Cataloghi dei venditori
- Signed and Inscribed
Vero Beach Books
Vero Beach, FL, U.S.A.
Venditore AbeBooks dal 20 marzo 2019
Tariffe di spedizione nazionale per U.S.A.
| Articolo | Da 5 a 14 giorni lavorativi | Da 3 a 7 giorni lavorativi |
|---|---|---|
| Primo articolo | EUR 0,00 | EUR 8,79 |
Metodi di pagamento
- Contanti
- PayPal
Descrizione dello Store
Vero Beach Books is an antiquarian bookseller with a constantly updated inventory of rare out-of-print books, signed books, children's books, plus a large inventory of ephemeral items such as major U.S. city newspapers going back 100 years and more, golden and silver age fine condition comic books (soon to be added), and many other ephemeral items as well as much more recent popular volumes. We have been in business for 25 years, originally known as Emerson Books (named after one of our owner's favorite authors, to wit, Ralph Waldo Emerson) located back then in Westport, Connecticut. That said, we are here to serve you, to offer you fine quality items that are conservatively described so that you will always be pleasantly surprised and delighted with your purchase. Twenty-five years in the bookselling business has borne out our stellar service oriented reputation; the only difference is that now we are located in the almost always sunny and warm climate of Vero Beach, Florida. Again, we are here to serve you and, as was the case when we were previously known on ABEBooks.com as Emerson Books, we will continue to offer our very popular 100% free search service for those hard to find books rare and out of print books. Oftentimes we are also able to obtain these rare finds at very good discounts to our customers' so it is always worth contacting us in such cases! RECENT CUSTOMER ACCOLADES: "Hi Steve, just received the mega sized Atlas Shrugged. Great service, great packaging, and excellent book condition. Looking forward to reading it again. All the best, Gunter." "Thank you so much for my book! It was packaged so nicely! Great end to my day! Have a great day!" - Lisa. "Thanks for the great send. Well done!" - Valdo. "Steve, I received the book today. It is a very clean copy just like you described, and I am extremely happy to now own a first edition copy in such wonderful condition! Thank you very much". - Ray." "No questions or issues. I just wanted to thank Steve for doing such a nice job packaging the book and shipping it out. Everything is Great! Have a Merry Christmas!" - Brad S. "Dear Steve - I just received my book from you, Bob Dylan: Chronicles Vol. One and I am so impressed with your services. It came early, was a new copy just as advertised, and you packaged it just perfectly. It is a Christmas gift for my sister, who is a huge Bob Dylan fan. Thank you so much for your outstanding service, Steve! I will not hesitate to order from you again, and recommend you to others. Have a safe and joyous holiday season! Best Regards, Kathleen" "Greetings STEVE - Thank You for sending the COSMOS DVD set. It arrived in good condition last week. THANK YOU for your meticulous care in wrapping the DVD set package!!! This COSMOS Collector's Edition DVD set will be making a cherished Christmas gift for someone who grew up with COSMOS in 1981 era. Appreciate you offering it for sale at a reasonable price. Best wishes to you for a Christmas Holiday." - Alan C. "His Steve, no queries - just to say thank you. Book arrived in good condition and looking forward to reading what Mark Lane had to say about the Warren Commission's findings ...so long ago!" - Cheers, Nigel. "Just received my copy of Angle of Repose. Congratulations on both timely processing and the excellent copy of the book all at reasonable price. Well Done!!!!" - Beth B.…
Specializzazione
etc., historic newspaper and magazines of major news events, comics, postcards, rare ephemeral items such as letters, Easton Press signed books, biographies, children's books, rare and out-of-print books, Signed booksInformazioni sull’azienda del venditore
Vero Beach Books
FL, U.S.A.
Diritto di recesso
Se sei un consumatore puoi recedere dal contratto in conformità con quanto segue. Per Consumatore si intende qualsiasi persona fisica che agisce per scopi estranei alla propria attività commerciale, imprenditoriale, artigianale o professionale.
Informazioni sul diritto di recesso
Diritto legale di recesso
Hai il diritto di recedere dal presente contratto entro 14 giorni senza fornire alcuna motivazione.
Il periodo di recesso scade dopo 14 giorni dal giorno in cui tu o una terza parte, diversa dal vettore e da te indicata, acquisisce il possesso fisico dell'ultimo bene o dell'ultimo lotto o pezzo.
Per esercitare il diritto di recesso, compila e invia elettronicamente una dichiarazione esplicita sul nostro sito Web, alla voce “I miei acquisti” nella sezione “Mio account”. Ti comunicheremo senza indugio una conferma di ricezione di tale recesso su un supporto durevole (ad es. via e-mail).
Per rispettare il termine di recesso, è sufficiente inviare la comunicazione relativa all'esercizio del diritto di recesso prima della scadenza del periodo di recesso stesso.
Effetti del recesso
In caso di recesso dal presente contratto, ti rimborseremo tutti i pagamenti ricevuti, compresi i costi di spedizione (ad eccezione dei costi supplementari derivanti dalla tua eventuale scelta di un tipo di spedizione diverso dal tipo meno costoso di consegna standard da noi offerto).
Potremo effettuare una detrazione dal rimborso per la perdita di valore dei beni forniti, qualora tale perdita sia il risultato di una manipolazione non necessaria da parte tua.
Eseguiremo il rimborso senza indebito ritardo e non oltre 14 giorni dal giorno in cui saremo informati della tua decisione di recedere dal presente contratto.
Il rimborso sarà effettuato utilizzando lo stesso mezzo di pagamento da te usato per la transazione iniziale, salvo che tu non abbia espressamente concordato altrimenti; in ogni caso, non dovrai sostenere alcun costo quale conseguenza di tale rimborso.
Possiamo trattenere il rimborso finché non avremo ricevuto i beni oppure finché non avrai fornito la prova di averli rispediti, a seconda di quale condizione si verifichi per prima.
Dovrai rispedire i beni o consegnarli a Vero Beach Books, Vero Beach, Florida, U.S.A., +1 (203) 500-5236, senza indebito ritardo e, in ogni caso, entro 14 giorni dal giorno in cui ci hai comunicato la tua volontà di recedere dal presente contratto. Il termine è rispettato se rispedisci i beni prima della scadenza del periodo di 14 giorni. I costi diretti della restituzione dei beni saranno a tuo carico. Sei responsabile solo della diminuzione del valore dei beni risultante da una manipolazione diversa da quella necessaria per stabilire la natura, le caratteristiche e il funzionamento dei beni stessi.
Eccezioni al diritto di recesso
Il diritto di recesso non si applica a:
- La fornitura di giornali, periodici o riviste ad eccezione dei contratti di abbonamento; e
- La fornitura di contenuto digitale non fornito su un supporto materiale (ad es. su un CD o DVD), se al momento dell'invio dell'ordine hai accettato l'inizio dell'esecuzione e hai riconosciuto che non avresti potuto recedere una volta iniziata l'esecuzione.