Robert Spector
Articoli popolari di Robert Spector
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Spector Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company
Spector, Robert
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The Ale Master: How I Pioneered America's Craft Brewing Industry, Opened the First Brewpub, Bucked Trends, and Enjoyed Every Minute of It
Grant, Bert; Spector, Robert
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The Nordstrom Way: Second Edition: The Handbook For Becoming the "Nordstrom" of Your Industry
Spector, Robert
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-driven Service Culture
Spector, Robert; Reeves, Breanne O.
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The Nordstrom Way To Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization
Spector, Robert; McCarthy, Patrick D.
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Amazon.com: Get Big Fast
Spector, Robert
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Anytime, Anywhere: How the Best Bricks-And-Clicks Businesses Deliver Seamless Service to Their Customers
Spector, Robert
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Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company
Spector, Robert
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