Jon Anton
Articoli popolari di Jon Anton
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Customer Relationship Management: The Bottom Line to Optimizing Your Roi: The Bottom Line to Optimizing Your ROI (NetEffect Series)
Anton, Jon; Petouhoff, Natalie L.
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Call Center Benchmarking: How Good Is "Good Enough": Deciding If Good is Good Enough
Anton, Jon; Gustin, David; Spit, Stijn
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Listening to the Voice of the Customer: 16 Steps to a Successful Customer Satisfaction Measurement Program
Anton, Jon; Perkins, Debra Sue
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20:20 Crm: A Visionary Insight into Unique Customer Contacts
Anton, Jon; Philonenko, Laurent
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Call Center Management: By the Numbers
Anton, Jon; Monger, Jodie; Perkins, Debra
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Call Center Performance Enhancement Using Simulation and Modeling
Anton, Jon; Bapat, Vivek; Hall, Bill
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Visualizza 3 offerteEUR 57,21
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Customer Relationship Management: Making Hard Decisions with Soft Numbers (University of Hartford Edition)
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Visualizza 9 offerteEUR 4,86
