Peter Hernon
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The Great Rescue: American Heroes, an Iconic Ship, and the Race to Save Europe in WWI
Hernon, Peter
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Visualizza 41 offerteEUR 4,29
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Getting Started With Evaluation
Hernon, Peter; Dugan, Robert E.; Matthews, Joseph R.
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Visualizza 12 offerteEUR 8,62
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Assessing Service Quality: Satisfying the Expectations of Library Customers
Hernon, Peter; Altman, Ellen
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Visualizza 11 offerteEUR 13,93
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Delivering Satisfaction and Service Quality: A Coustmer-Based Approach for Libraries: A Customer-Based Approach for Libraries
Peter Hernon
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Developing Collections of United States Government Publications: v. 12
Hernon, Peter; Purcell, Gary R.
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Statistics: A Component of the Research Process
Hernon, Peter
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Visualizza 45 offerteEUR 8,94
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Service Quality in Academic Libraries
Hernon, Peter; Altman, Ellen
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Visualizza 36 offerteEUR 18,75
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Evaluation and Library Decision Making
Hernon, Peter; McClure, Charles
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Visualizza 28 offerteEUR 28,61
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