Building a Knowledge-Driven Organization

Buckman, Robert H.

ISBN 10: 0071384715 / ISBN 13: 9780071384711

Editore: McGraw-Hill Education, 2004

Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo GRP79543076

Riassunto:

This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from "hoarding" knowledge to "sharing" it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to:

• Combat the biggest problem with implementing knowledge management--creating the culture that supports it
• Increase the speed of innovation globally across an organization
• Resolve technical problems quickly
• Make immediate, informed decisions to help solve customer issues
• Create new products based on customer input and demand

Informazioni sull?autore: McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Dati bibliografici

Titolo: Building a Knowledge-Driven Organization
Casa editrice: McGraw-Hill Education
Data di pubblicazione: 2004
Legatura: Rilegato
Condizione: Very Good
Edizione: 1st Edition.