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  • Lingua: Inglese

    Editore: Star Bright Books, 2007

    1595721088 / 9781595721082

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 1 disponibile

    Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Lingua: Inglese

    Editore: Createspace Independent Publishing Platform, 2017

    1542732387 / 9781542732383

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 3 disponibili

    Paperback. Condizione: Good. This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert and author of>Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called 8 Steps to Winning at Social Customer Care. Learn how to: navigate social media's growing role in the overall customer experience develop your own Social Customer Care Philosophy decide which technology provider fits with your company recruit and train a stellar team of social customer service agents establish a scalable process, including crisis management and proactive customer service integrate Social Customer Care with the rest of your business Gingiss gives you an invaluable glimpse at how top brands are winning at customer service in social media, and provides the tools for you to do the same at your company.…

  • Lingua: Inglese

    Editore: Tyndale House Publishers, 1998

    0842308687 / 9780842308687

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 1 disponibile

    Paperback. Condizione: Good.

  • Lingua: Inglese

    Editore: Baker Publishing Group, 1991

    1556612176 / 9781556612176

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 3 disponibili

    Paperback. Condizione: Good. Lexi's boyfriend Todd has everything going for him--he's athletic, handsome, smart and very personable. Then comes a serious injury during a football game . . . and suddenly he is paralyzed, and may never walk again. Todd feels like he's lost everything, but through Lexi's encouragement and his own faith he discovers the real value of living.…

  • Lingua: Inglese

    Editore: Baker Publishing Group, 1993

    1556613296 / 9781556613296

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 3,23

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. Lexi investigates the strange behaviour of the new mechanic at her friend Todd's brother's garage, a good worker who objects to studying technical manuals.

  • Lingua: Inglese

    Editore: Troll Communications Llc, 1986

    081670595X / 9780816705955

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Discreto

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    Quantità: 1 disponibile

    Condizione: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Baer, Mary Alice (illustratore).

  • Lingua: Inglese

    Editore: Troll Communications Llc, 1986

    081670595X / 9780816705955

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 1 disponibile

    Condizione: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc. Baer, Mary Alice (illustratore).

  • Lingua: Inglese

    Editore: Tundra Books, 2017

    1101918381 / 9781101918388

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 3,23

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    Quantità: 1 disponibile

    Hardback. Condizione: Very Good. It's Open Mic Night at the Story Zoo and the dogs are up to tell their tales in this hilarious graphic novel for young readers. At the Story Zoo, you get to tell any story you want in front of the live audience, as long as it's about you. And tonight is dog night. So sit back, relax, and let these dogs tell their tales. We've got some hilarious but quite touching stories from dogs of all kinds, including a bulldog who doesn't wanted to be judged by his looks; a bloodhound who loses her power of scent and turns to a dog called Surelick Holmes for help; an energetic poodle who saves the day with her yapping; and a stray who takes fetching to a whole new level. These stories will make you laugh, make you cry and maybe even make you howl at the moon. Whether you're looking for smart, funny, sweet, sharp, silly or just plain fuzzy, The Story Zoo is going to be your new favorite haunt. Nerino, Vicki (illustratore).…

  • Lingua: Inglese

    Editore: Tundra Books, 2017

    1101918381 / 9781101918388

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 1 disponibile

    Hardback. Condizione: Good. It's Open Mic Night at the Story Zoo and the dogs are up to tell their tales in this hilarious graphic novel for young readers. At the Story Zoo, you get to tell any story you want in front of the live audience, as long as it's about you. And tonight is dog night. So sit back, relax, and let these dogs tell their tales. We've got some hilarious but quite touching stories from dogs of all kinds, including a bulldog who doesn't wanted to be judged by his looks; a bloodhound who loses her power of scent and turns to a dog called Surelick Holmes for help; an energetic poodle who saves the day with her yapping; and a stray who takes fetching to a whole new level. These stories will make you laugh, make you cry and maybe even make you howl at the moon. Whether you're looking for smart, funny, sweet, sharp, silly or just plain fuzzy, The Story Zoo is going to be your new favorite haunt. Nerino, Vicki (illustratore).…

  • Lingua: Inglese

    Editore: Baker Publishing Group, 1990

    1556611285 / 9781556611285

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 2 disponibili

    Paperback. Condizione: Good.

  • Lingua: Inglese

    Editore: Baker Publishing Group, 1993

    1556613296 / 9781556613296

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Discreto

    EUR 3,23

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    Quantità: 1 disponibile

    Paperback. Condizione: Fair. Lexi investigates the strange behaviour of the new mechanic at her friend Todd's brother's garage, a good worker who objects to studying technical manuals.

  • Lingua: Inglese

    Editore: Tyndale House Publishers, 2001

    0842319247 / 9780842319249

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 3,23

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    Quantità: 2 disponibili

    Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Lingua: Inglese

    Editore: Tundra Books, 2017

    177049605X / 9781770496057

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 3,23

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    Quantità: 1 disponibile

    Hardback. Condizione: Very Good. A gang of mythical creatures is roaming around a magical land having a great time, until Bigfoot gets his foot stuck in a tree trunk and Unicorn gets her horn impaled on a table and Robot's saw-arm gets rusted into position. But have no fear! Dad is there to fix things - even when a Sneaky Flying Alligator Pirate steals the Fairy Queen Ballerina Doctor's wand. A hilarious story about imagination, play and the best parts about being a dad. Perry, Gina (illustratore).…

  • Lingua: Inglese

    Editore: Themis Bar Review, 2016

    1943808058 / 9781943808052

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 3,23

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good.

  • Lingua: Inglese

    Editore: Bethany House Pub, 1995

    155661389X / 9781556613890

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 1 disponibile

    Condizione: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Lingua: Inglese

    Editore: IndyPublish.com, 2003

    1404380957 / 9781404380950

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

    Venditore con 5 stelle
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    Condizione: Usato - Buono

    EUR 3,23

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    Quantità: 1 disponibile

    Paperback. Condizione: Good.

  • Lingua: Inglese

    Editore: Star Bright Books, 2014

    1595726624 / 9781595726629

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Nuovo

    EUR 3,23

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    Quantità: 1 disponibile

    Condizione: New. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Teis, Kyra (illustratore).

  • Lingua: Inglese

    Editore: Amulet Books, 2017

    1419723022 / 9781419723025

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 3,23

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    Quantità: 1 disponibile

    Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Lingua: Inglese

    Editore: Createspace Independent Publishing Platform, 2017

    1542732387 / 9781542732383

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

    Venditore con 5 stelle
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    Condizione: Usato - Molto buono

    EUR 3,23

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    Quantità: 3 disponibili

    Paperback. Condizione: Very Good. This is the kind of book that you don't read once; you read it forever.-Jay Baer, president of Convince and Convert and author of>Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best practices called 8 Steps to Winning at Social Customer Care. Learn how to: navigate social media's growing role in the overall customer experience develop your own Social Customer Care Philosophy decide which technology provider fits with your company recruit and train a stellar team of social customer service agents establish a scalable process, including crisis management and proactive customer service integrate Social Customer Care with the rest of your business Gingiss gives you an invaluable glimpse at how top brands are winning at customer service in social media, and provides the tools for you to do the same at your company.…

  • Lingua: Inglese

    Editore: HarperCollins Publishers Inc, 1986

    0060603259 / 9780060603250

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Discreto

    EUR 3,49

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    Quantità: 2 disponibili

    Hardback. Condizione: Fair.

  • Lingua: Inglese

    Editore: Oxford University Press, 2017

    0190661739 / 9780190661731

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,49

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    Quantità: 1 disponibile

    Hardback. Condizione: Good. To perform better in any situation - in your career, hobbies, relationships, or in any facet of your life - it is critical to develop psychological skills, which, just like physical abilities, can be taught, learned, and practiced. Both as individuals and as groups, we can tone these psychological skills and use them to heighten awareness, foster talents and technical abilities, and reach peak performance. Mental preparedness and psychological awareness are the keys to thriving in any environment.Few understand the importance of psychological skills better than the internationally recognized professor Michael Bar-Eli. As both a sports and organizational psychologist for more than 35 years, Bar-Eli has not only researched the science of performance but has also worked directly with elite athletes, coaches, and teams to help them improve their success on the court or field. Boost! takes the lessons he's learned from sports psychology and translates them for leaders and managers at any stage in their career. With prescriptive advice, Bar-Eli illustrates how anyone can apply these lessons to better support and inspire co-workers and employees and create a sustainable, successful working environment and business.Boost! breaks down the complex behavioral science of getting ahead. Through original scientific research, unique case studies, and anecdotes from the world of sports and beyond, Bar-Eli explains the psychological underpinnings of human behavior and how we can harness this knowledge to perform at our highest levels, succeeding in our careers and personal lives.…

  • Lingua: Inglese

    Editore: Peanut Butter Publishing, 1979

    0897160452 / 9780897160452

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,49

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    Quantità: 1 disponibile

    Paperback. Condizione: Good.

  • Lingua: Inglese

    Editore: Worthy Publishing, 2010

    0824948149 / 9780824948146

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Discreto

    EUR 3,49

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    Quantità: 1 disponibile

    Paperback. Condizione: Fair.

  • Lingua: Inglese

    Editore: Downtown Bookworks, 2012

    193570365X / 9781935703655

    Serie: Libro 55 di 64 - DC Super Heroes

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,74

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    Quantità: 2 disponibili

    Hardback. Condizione: Good. Like the super-selling MY FIRST SUPERMAN, MY FIRST BATMAN, and MY FIRST WONDER WOMAN books, SUPER HEROES A, B, C, 1,2,3 will appeal to comic book-fan Dads; lovers of bold, classic art; and their babies, toddlers, and pre-schoolers A is for Aquaman and B is for Batmobile in this cool, colorful board book that's sure to make reading time lots of fun for dads. DC's super heroes--from Superman and Batman to Green Lantern, the Flash, Wonder Woman, and many other favorites--illustrate the alphabet and numbers for budding fans. The classic comic book art makes this a great-looking package.…

  • Lingua: Inglese

    Editore: Portfolio, 2013

    1591846668 / 9781591846666

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 3,74

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    Quantità: 4 disponibili

    Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Lingua: Inglese

    Editore: Downtown Bookworks, 2012

    193570365X / 9781935703655

    Serie: Libro 55 di 64 - DC Super Heroes

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Discreto

    EUR 3,74

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    Quantità: 2 disponibili

    Condizione: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Lingua: Inglese

    Editore: Portfolio, 2013

    1591846668 / 9781591846666

    • Rilegato

    Da: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condizione: Usato - Molto buono

    EUR 3,75

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    Quantità: 1 disponibile

    hardcover. Condizione: Very Good.

  • Lingua: Inglese

    Editore: Portfolio, 2013

    1591846668 / 9781591846666

    • Rilegato

    Da: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books

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    Condizione: Usato - Molto buono

    EUR 3,75

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    Quantità: 2 disponibili

    hardcover. Condizione: Very Good.

  • Lingua: Inglese

    Editore: Random House Publishing Group, 2003

    0345450442 / 9780345450449

    • Brossura

    Da: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore

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    Condizione: Usato - Discreto

    EUR 3,75

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    Quantità: 1 disponibile

    paperback. Condizione: Fair.

  • Lingua: Inglese

    Editore: Downtown Bookworks, 2012

    193570365X / 9781935703655

    Serie: Libro 55 di 64 - DC Super Heroes

    • Rilegato

    Da: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

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    Condizione: Usato - Molto buono

    EUR 3,75

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    Quantità: 1 disponibile

    Board book. Condizione: Very Good.