Condizione: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Business Expert Press Pub Date: 4/18/2016 Binding: Paperback Pages: 207 First edition.
Condizione: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Business Expert Press Pub Date: 4/18/2016 Binding: Paperback Pages: 207 First edition.
Condizione: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Business Expert Press Pub Date: 4/18/2016 Binding: Paperback Pages: 207 First edition.
Condizione: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Business Expert Press Pub Date: 4/18/2016 Binding: Paperback Pages: 207 First edition.
Paperback. Condizione: Fair. Book Leaves in 1 Business Day or Less! Leaves Same Day if Received by 2 pm EST! Cover is worn, mostly corners and binding. Acceptable.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Condizione: good. This is a pre-loved book that shows moderate signs of wear from previous reading. You may notice creases, edge wear, or a cracked spine, but it remains in solid, readable condition.Please note:-May include library or rental stickers, stamps, or markings.-Supplemental materials e.g., CDs, access codes, inserts are not guaranteed.-Box sets may not come with the original outer box. If it does, the box will not be in perfect condition. -Sourced from donation centers; authenticity not verified with publisher. Your satisfaction is our top priority! If you have any questions or concerns about your order, please don't hesitate to reach out. Thank you for shopping with us and supporting small businessâ"happy reading!
EUR 5,16
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 15,90
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 16,32
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
EUR 15,15
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
paperback. Condizione: Very Good. Fast Shipping - Safe and Secure 7 days a week!
Da: California Books, Miami, FL, U.S.A.
EUR 19,12
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: Marketing Science Institute, 2006
ISBN 10: 0965711455 ISBN 13: 9780965711456
Da: HPB-Diamond, Dallas, TX, U.S.A.
paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Lingua: Inglese
Editore: Marketing Science Institute, 2006
ISBN 10: 0965711455 ISBN 13: 9780965711456
Da: HPB-Red, Dallas, TX, U.S.A.
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Lingua: Inglese
Editore: Houghton Mifflin Harcourt School, 1979
ISBN 10: 0030444268 ISBN 13: 9780030444265
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
EUR 16,95
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: Random House, New York, New York, 1998
ISBN 10: 0517201984 ISBN 13: 9780517201985
Da: Andover Books and Antiquities, Andover, MA, U.S.A.
Hardcover. Condizione sovraccoperta: Very good. Gramercy Books. xx, 140 pp. Very good condition; touches of wear on edges of covers; very light yellowing on perimeters of pages.
Lingua: Inglese
Editore: MP-BEP Business Expert Press, 2016
ISBN 10: 1631573713 ISBN 13: 9781631573712
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 22,32
Quantità: 15 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 28,17
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. By providing excellent service, organizations build strong relationships with customers, generate barriers to competition, utilize resources more efficiently, and increase profitability. This book provides concepts and tools to help managers:Uncover new sources of revenue from innovations and improvements in the customer experience, including leveraging business analytics and metrics.Design service processes, operations and channels to create customer experiences that build relationships, as well as design responses to service failures.Manage people, physical evidence, branding and communications to effectively cocreate experiences with customers.The Customer Experience is the sensory, cognitive, emotional, social, and behavioral dimensions of all activities that connect the customer and the organization over time across touch points and channels. It encompasses all activities involving the customer where the organization is the focal object, including prepurchase activities (such as exposure to a website ad), and purchase, consumption, and engagement behaviors (blogging, sharing photos).This book analyzes the challenges of creating excellent customer experiences, including the management of technology and new media. It describes how customers coproduce and cocreate their experiences, and how these activities influence business revenues and costs. The book takes a deep dive into the psychology of customers, revealing the conceptual building blocks of customer experiences and how they build relationships over time. These ideas provide a business perspective on how to manage relationships with customers to generate cash flows and profitability, including the role of pricing.
EUR 29,27
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 33,03
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 23,03
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New.
Da: Majestic Books, Hounslow, Regno Unito
EUR 26,66
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New. pp. 218.
Da: Revaluation Books, Exeter, Regno Unito
EUR 22,74
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 207 pages. 8.75x6.00x0.50 inches. In Stock.
Lingua: Inglese
Editore: Houghton Mifflin Harcourt School, 1979
ISBN 10: 0030444268 ISBN 13: 9780030444265
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
hardcover. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
EUR 17,57
Quantità: 10 disponibili
Aggiungi al carrelloPF. Condizione: New.
EUR 21,58
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.