Condizione: As New. Unread book in perfect condition.
Condizione: New.
Lingua: Inglese
Editore: Johns Hopkins University Press, 2010
ISBN 10: 0801893860 ISBN 13: 9780801893865
Da: Midtown Scholar Bookstore, Harrisburg, PA, U.S.A.
Hardcover. Condizione: Good. Good - Bumped and creased book with tears to the extremities, but not affecting the text block, may have remainder mark or previous owner's name - GOOD Standard-sized.
EUR 10,38
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Condizione: As New. Unread book in perfect condition.
Condizione: New.
EUR 6,91
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. pp. 304.
Condizione: New. pp. 304 Latest edition NO-PA16APR2015-KAP.
Condizione: New. Desai, Kruti (illustratore).
EUR 13,38
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 13,67
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Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: IT Governance Publishing, GB, 2010
ISBN 10: 184928069X ISBN 13: 9781849280693
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 16,14
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. A wide range of industry sectors will outsource service provision (for example, banking, pharmaceuticals, and insurance companies). This can happen where an organisation outsources its IT payroll needs, its helpdesk and IT maintenance requirements, its payment processing, or its whole IT function.The key riskThe key risk for an organisation that enters into an outsourcing transaction, are that the services that it receives from the supplier will be worse than the services they were receiving before, or that the cost savings that were anticipated or promised, are not achieved.The SLATo try and avoid this scenario, the outsourcing contract should include a Service Level Agreement (SLA). The SLA must be drafted to govern the standard of service that you require, including the cost of those services and the consequences of not achieving pre-agreed standards.The wider environmentWhile Service Level Agreements are a key method, within ITIL, for setting out how two parties have agreed that a specific service (usually, but not necessarily, IT-related) will be delivered by one to the other, and the standards or levels to which it will be delivered, the basic concept is now far more widely applied than just in ITIL® and ITSM environments.This pocket guide provides information and guidance on SLAs to those in the wider environment, from a legal and practical view point.The benefits and the pitfallsIdentifying some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs, this pocket guide provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.By reading this a short, legal and practical guide to SLAs, you should be able to quickly come up to speed with some of the legal and practical issues that might arise. Negotiating the SLA and putting the SLA into action are also discussed in the pocket guide. Whilst short and easy to digest, case references and weblinks have been provided in the text so readers can find out more information about SLAs.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 14,43
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 14,95
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 14,95
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 14,98
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Condizione: As New. Desai, Kruti (illustratore). Unread book in perfect condition.
EUR 7,42
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. pp. 304.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 15,48
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 16,34
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Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Condizione: New. pp. 157.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 18,79
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Aalyana; Desai, Aalyana (illustratore). Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 18,88
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Aalyana; Desai, Aalyana (illustratore).
EUR 19,07
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 19,19
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: Digital Discovery Limited 7/1/2025, 2025
ISBN 10: 0473739178 ISBN 13: 9780473739171
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condizione: New. Beyond the Incident. Book.
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
EUR 8,67
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. pp. x + 191.
EUR 15,32
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. pp. 120 Illus.
EUR 23,29
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New.