Leonardo (Oltre 64.000 risultati)

Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

hardcover. Condizione: Fair.

Hardback. Condizione: Good. What if you could protect your business against competitive inroads, once and for all?Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between.Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty.Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are walking billboards happily promoting your brand.Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.…

Hardback. Condizione: Very Good. What if you could protect your business against competitive inroads, once and for all?Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between.Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty.Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are walking billboards happily promoting your brand.Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.…

Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condizione: Good. "Delightfully quirky." --Kirkus Reviews Perfect for fans of The One and Only Ivan, this irresistible debut novel combines plucky humor and a whole lot of heart in a story about the true meaning of family. Sometimes flying means keeping your feet on the ground. Born in a dismal room in a pet store, Alastair the African grey parrot dreams of escape to bluer skies. He'd like nothing more than to fly away to a palm tree with his beloved sister, Aggie. But when Aggie is purchased by twelve-year-old Fritz, and Alastair is adopted by elderly dance-enthusiast and pie-baker Albertina Plopky, the future looks ready to crash-land. In between anxiously plucking his feathers, eating a few books, and finding his own poetic voice, Alastair plots his way to a family reunion. But soon he's forced to choose between the life he's always dreamed of and admitting the truth: that sometimes, the bravest adventure is in letting go.…

Paperback. Condizione: Very Good. "Delightfully quirky." --Kirkus Reviews Perfect for fans of The One and Only Ivan, this irresistible debut novel combines plucky humor and a whole lot of heart in a story about the true meaning of family. Sometimes flying means keeping your feet on the ground. Born in a dismal room in a pet store, Alastair the African grey parrot dreams of escape to bluer skies. He'd like nothing more than to fly away to a palm tree with his beloved sister, Aggie. But when Aggie is purchased by twelve-year-old Fritz, and Alastair is adopted by elderly dance-enthusiast and pie-baker Albertina Plopky, the future looks ready to crash-land. In between anxiously plucking his feathers, eating a few books, and finding his own poetic voice, Alastair plots his way to a family reunion. But soon he's forced to choose between the life he's always dreamed of and admitting the truth: that sometimes, the bravest adventure is in letting go.…

Paperback. Condizione: Fair. "Delightfully quirky." --Kirkus Reviews Perfect for fans of The One and Only Ivan, this irresistible debut novel combines plucky humor and a whole lot of heart in a story about the true meaning of family. Sometimes flying means keeping your feet on the ground. Born in a dismal room in a pet store, Alastair the African grey parrot dreams of escape to bluer skies. He'd like nothing more than to fly away to a palm tree with his beloved sister, Aggie. But when Aggie is purchased by twelve-year-old Fritz, and Alastair is adopted by elderly dance-enthusiast and pie-baker Albertina Plopky, the future looks ready to crash-land. In between anxiously plucking his feathers, eating a few books, and finding his own poetic voice, Alastair plots his way to a family reunion. But soon he's forced to choose between the life he's always dreamed of and admitting the truth: that sometimes, the bravest adventure is in letting go.…

Paperback. Condizione: Fair.

hardcover. Condizione: Fair.

paperback. Condizione: Very Good.

Hardcover. Condizione: Good. Leonardo, Todd (illustratore).

Hardcover. Condizione: Good. Leonardo, Todd (illustratore).

Hardback. Condizione: Very Good. Straightforward and simple, this story tells how one child found the courage to tell a teacher about Ray, who was being picked on and bullied by other kids in school. Faced with the fact that nobody knows what to do while Ray is bullied, the children sympathetic to him feel fear and confusion and can only hope that Ray will fit in some day. Finally, after Ray misses a day of school and the bullies plot mean acts for his return, our narrator goes to a teacher. The children then invite Ray to play with them, and, with adult help, together they stand up to the bullies. Leonardo, Todd (illustratore).…

Hardback. Condizione: Good. Straightforward and simple, this story tells how one child found the courage to tell a teacher about Ray, who was being picked on and bullied by other kids in school. Faced with the fact that nobody knows what to do while Ray is bullied, the children sympathetic to him feel fear and confusion and can only hope that Ray will fit in some day. Finally, after Ray misses a day of school and the bullies plot mean acts for his return, our narrator goes to a teacher. The children then invite Ray to play with them, and, with adult help, together they stand up to the bullies. Leonardo, Todd (illustratore).…

Hardback. Condizione: Fair. Straightforward and simple, this story tells how one child found the courage to tell a teacher about Ray, who was being picked on and bullied by other kids in school. Faced with the fact that nobody knows what to do while Ray is bullied, the children sympathetic to him feel fear and confusion and can only hope that Ray will fit in some day. Finally, after Ray misses a day of school and the bullies plot mean acts for his return, our narrator goes to a teacher. The children then invite Ray to play with them, and, with adult help, together they stand up to the bullies. Leonardo, Todd (illustratore).…

Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

paperback. Condizione: Good. Romero, Leonardo; Marvel Various (illustratore).

Condizione: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Romero, Leonardo; Marvel Various (illustratore). …

Condizione: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Soares, Leonardo (illustratore).…

Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condizione: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.