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This Is Service Design Thinking : Basics, Tools, Cases
Editore: Wiley & Sons, Incorporated, John, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Lingua: Inglese
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Used book that is in clean, average condition without any missing pages.
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This Is Service Design Thinking : Basics, Tools, Cases
Editore: Wiley & Sons, Incorporated, John, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Lingua: Inglese
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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This is Service Design Thinking: Basics, Tools, Cases
Da: Once Upon A Time, Corozal, PR, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Very Good. Condizione sovraccoperta: no dustcover as issued. Lightly used cover, text and pages clean and unmarked, slight cover wearI ship Worldwide from Puerto Rico, USA.Listing Includes Books Image . Please email me if you need to see more pictures! The orders are processed promptly, carefully packaged and shipped within 1 day of purchase. PLEASE NOTE! if you need the book quickly, please Purchase Priority Shipping. Media will not show updates in mail confirmation till reaches continental U.S.
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This is Service Design Thinking: Basics, Tools, Cases
Da: Zoom Books Company, Lynden, WA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Da: Zoom Books Company, Lynden, WA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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paperback. Condizione: Good. good condition, pages are clean and free of markings, light wear to corners and edges, has dust jacket where applicable, ships same or next business day.
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Condizione: Acceptable. The cover and pages show excessive wear and/or damage. Book edges have stains. There are curled pages. The book has a curled cover.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Da: Goodwill Books, Hillsboro, OR, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Da: Idaho Youth Ranch Books, Boise, ID, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. SIGNED BY THE AUTHOR A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or limited small stickers. Book may have a remainder mark or be a price cutter.
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This is Service Design Thinking: Basics, Tools, Cases
Da: Budget Books, Pasadena, CA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Soft cover. Condizione: Fine. Pages are clean and unmarked. Binding it tight. Cover shows very slight edge wear.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World
Editore: O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Lingua: Inglese
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World
Editore: O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Lingua: Inglese
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World
Editore: O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Lingua: Inglese
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Used book that is in clean, average condition without any missing pages.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Da: Lady BookHouse, Belmont, MA, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: As New. This book is in near-perfect condition, showing minimal signs of use. It has clean, crisp pages with no markings or highlighting, and the spine and cover are intact without any creases or wear. This book appears as if it has been barely touched and is virtually indistinguishable from a brand new book. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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This Is Service Design Methods: A Companion to This Is Service Design Doing
Da: Greenworld Books, Arlington, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: good. Fast Free Shipping â" Good condition book with a firm cover and clean, readable pages. Shows normal use, including some light wear or limited notes highlighting, yet remains a dependable copy overall. Supplemental items like CDs or access codes may not be included.
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This Is Service Design Methods: A Companion to This Is Service Design Doing
Da: Booksavers of Virginia, Harrisonburg, VA, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Very Good. In very good, unmarked condition. Cover is very good with a slightly bumped corner. Your purchase benefits the world-wide relief efforts of Mennonite Central Committee.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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This Is Service Design Doing : Applying Service Design Thinking in the Real World: A Practitioners' Handbook
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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Condizione: As New. Unread copy in mint condition.
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Condizione: New. Brand New.
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This Is Service Design Thinking : Basics, Tools, Cases
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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This Is Service Design Thinking : Basics, Tools, Cases
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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This is Service Design Thinking: Basics, Tools, Cases
Da: bmyguest books, Toronto, ON, Canada
Valutazione del venditore 3 su 5 stelle
Prima edizione
EUR 20,95
EUR 13,02 per la spedizione da Canada a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Very Good. 1st Edition. The Covers Are In Very Good Condition. Soft Cover,books are NOT signed. We will state signed at the description section. we confirm they are signed via email or stated in the description box. - Specializing in academic, collectiblle and historically significant, providing the utmost quality and customer service satisfaction. For any questions feel free to email us. Inscribed by Author(s).
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This Is Service Design Methods : A Companion to This Is Service Design Doing, Expanded Service Design Thinking Methods for Real Projects
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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This Is Service Design Methods : A Companion to This Is Service Design Doing, Expanded Service Design Thinking Methods for Real Projects
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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This is Service Design Thinking
Editore: John Wiley and Sons Inc, US, 2012
ISBN 10: 1118156307 ISBN 13: 9781118156308
Lingua: Inglese
Paperback. Condizione: New. How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design. This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper-capturing different stakeholder concerns: e.g. customers, front-line staff and management.
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This Is Service Design Doing: Applying Service Design Thinking in the Real World
Da: Pulpfiction Books, Vancouver, BC, Canada
Valutazione del venditore 5 su 5 stelle
EUR 26,83
EUR 13,03 per la spedizione da Canada a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Fine. Fine trade paperback, clean and unmarked.
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Paperback. Condizione: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
