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paperback. Condizione: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date: 2013 Pages: 206 Publisher: Haitian Press star Hotel Front Office: Responsibilities Process system Forms copy consists of five modules: duties: the duties of the department. post Configure to regulate and responsibilities. processes: focus from department-level operational layer to rationalize the operation of the work process. system: departmental business. to be observed by act procedures or guidelines for action. The forms: on departmental business handling and communication liaison from the track record of the role. Copywriter: departmental business closely related instruments. The biggest bright spot of this book the author has a wealth of four-star hotel. five-star experience in hotel management. the selection process. system. form. and the text from the first-line management has a very strong practicality. This book can be used as the national hotel industry training book can also be used as a portable tool of the working people. the readers can be directly used as a guide or where the hotel management. Contents: Chapter Chapter Star Hotel Front Office the second chapter of the organization set star hotel Front Office Responsibilities star hotel front office work flow Chapter star hotel Front Office operating system Chapter Star class hotel front office job forms Chapter 6 star hotel front office job copywriting ReferencesFour Satisfaction guaranteed,or money back.