zheng guan ping bian xie (10 risultati)

paperback. Condizione: Good. Pub Date: 1986 Pages: 70 Publisher: County Committee of CPPCC Zhaoping. Zhaoping County Cultural Relics Bureau published back cover several damaged.

paperback. Condizione: Good. The Zhaoping History of (b).

paperback. Condizione: Good. Peace of Cultural and Historical Data Album Total Volume 12 - three flat Temple.

paperback. Condizione: Good. Album Volume 12 Total peace of Cultural and Historical Data - Three level Temple.

paperback. Condizione: Good. The Zhaoping History of (6.7 1986 double issue).

paperback. Condizione: Good. The Zhaoping Brief History (fifth series).

paperback. Condizione: New. Paperback. Pub Date: 2013 Pages: 279 Language: Chinese in Publisher: China Economic Publishing House higher education self-study examinations customer management professional designated materials: Customer Service Case (with exam outline) The main contents include: the importance of customer service the way of customer service and customer service skills. information. communication and customer purchases psychological. product factors and customer buying psychology. Contents: Chapter importan.

paperback. Condizione: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date: 2013 Pages: 162 Language: Chinese Publisher: China Economic Publishing House with the accelerated pace of world economic integration. the international development of market economy has become increasingly active. China's enterprises in the country. the competition on the international market are becoming increasingly intense. However. at present there is a huge demand for customer management professionals a serious shortage of prominent contradictions and customer management professionals. In order to solve this problem. multi-channel. multi-level. multi-faceted accelerate the compound practical training of personnel. to promote sustainable and healthy development of enterprises. the decision of the Chinese Society of market implementation of customer psychology and communication in the country. Customer psychology and communication is a Chinese customer management professional level certification exam certificate courses. higher education self-study examination of customer management professional courses. Section II of Contents: The first chapter the customer consumer psychology and communication Overview Section 1 customer consumer psychology Overview Section II effectively communicate with customers Overview Causes and Effects Section I of Chapter II affect consumer behavior affect consumer behavior factors affect the customer the psychological effects of consumer behavior under Chapter customer segmentation consumer psychology and communication first income subdivision second age sub-section III. the gender breakdown of Chapter pre-sales customer analysis and communication first customer analysis and Section III of the psychological changes in the law in the process of communication between the second and provided the sale of Chapter V of the customer's initial contact and communication customer psychology and communication first customers to buy a second staff reception step and communication skills exclude customers doubt communication skills to promote the deal Chapter VI after-sales customer psychology and communication first purchase customer psychology and behavior change in a second customer maintenance in psychology and communication Section 3 customer complaints and complaint handling in psychology and communication attached: customer psychology and communication exam outline References PostscriptFour Satisfaction guaranteed,or money back.

paperback. Condizione: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date: 2013 Pages: 207 Language: Chinese in Publisher: China Economic Press With the accelerated pace of world economic integration. the development of the international market economy has become increasingly active Chinese enterprises in the domestic and international market competition becomes increasingly intense. However. there exists a huge demand for customer management professionals and customer management professionals is a serious shortage of prominent contradictions. In order to resolve this contradiction. multi-channel. multi-level. multi-faceted speed up the complex practical training of personnel. and promote the sustained and healthy development of enterprises. China Marketing Association decided to jointly implement customer center operations management in the country. Customer center operations management is both a professional level of customer management certificate examination certificate courses. higher education self-examination of customer management professional courses. Contents: Chapter customers Center Operations Management Overview Section 1 What is the Customer Center section II second Customer Center Customer Center Operations Management Customer Center business type and volume of business forecast first section Customer Center business type The main business forecast run organization design organization and management of the MCC first Customer Center the second Customer Center Organization Chapter MCC Process Management Section I customers. process design and management Section II MCC process execution management effective leadership and motivation first section of Chapter customers how to implement effective leadership Section II how to implement an effective incentive Chapter VI Client Center Quality Management Section 1 User Quality Management Section 2 Customer Center of Quality Management System the third quarter customer center to improve the quality of site management Section 1 of Chapter VII of the Customer Center the MCC site management section II. Crisis Management Section 1 of Chapter VIII of the Customer Center Customer Center site management Customer Center Crisis Management Section II MCC crisis management customer center operations management exam outline howFour Satisfaction guaranteed,or money back.

paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2017-11-01 Publisher: tax of China publishing house The book according to the national tax system of cadre education training series textbooks written tax inspection. apply to take the number of personnel examination. post big training of tax cadres to study teaching materials supporting learning to use.Topics include radio. multiple-choice. judgment. calculation. comprehensive. has the characteristics of targeted. practical area wide.